Ratings based on 412 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler from Little Elm

This traveler left a rating score only Posted 20 Nov 2024
1 out of 5
by A verified traveler

Posted 15 Nov 2024
Property says included EV charger and when we arrived they had one and then charged us for it. Plus parking! We booked the hotel for the Ev charger quite disappointed. You can’t list it as amenity and then charge for it. Has a pool listed are they going to charge $10?
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2024
5 out of 5
by A verified traveler

Posted 16 Oct 2024
The hotel staff was wonderful, especially Paula the general manager. I had an issue with my dishwasher and she called for someone right away. The staff was friendly and very helpful. The breakfast was amazing. My kids and I had a wonderful stay and will definitely be back!
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Buen servicio
4 out of 5
by A verified traveler from Surprise

Posted 14 Oct 2024
Awaiting return payment for incidentals and parking that I was told by Paula would be returned, so I have opened a dispute for the returned payment.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
3 out of 5
by A verified traveler

Posted 9 Oct 2024
This hotel is the last on the street and shares a parking partially with a restaurant.
2 out of 5
by A verified traveler

Posted 1 Oct 2024
Isolated from major attractions. No public transportation nearby.