Ratings based on 407 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 16 Oct 2024
The hotel staff was wonderful, especially Paula the general manager. I had an issue with my dishwasher and she called for someone right away. The staff was friendly and very helpful. The breakfast was amazing. My kids and I had a wonderful stay and will definitely be back!
by A verified traveler
Posted 15 Oct 2024
Buen servicio
by A verified traveler from Surprise
Posted 14 Oct 2024
Awaiting return payment for incidentals and parking that I was told by Paula would be returned, so I have opened a dispute for the returned payment.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 9 Oct 2024
This hotel is the last on the street and shares a parking partially with a restaurant.
by A verified traveler
Posted 1 Oct 2024
Isolated from major attractions. No public transportation nearby.
by A verified traveler
Posted 12 Sep 2024
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Comment from Hotel Management
12 Sep 2024 by Paula V, Hotel Management
We’re sorry to hear that your stay didn’t meet your expectations. We strive to provide the best experience for our guests and would like to know more about what went wrong. Please reach out to us directly so we can address your concerns.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Paula V, Hotel Management
We appreciate your 5-star rating! If there’s anything specific you enjoyed or any suggestions you have, we’d love to hear from you.
by A verified traveler
Posted 11 Sep 2024
Although we had a problem with the TV, the staff on charge found a solution and we were able to enjoy our stay
Comment from Hotel Management
12 Sep 2024 by Paula V, Hotel Management
Thank you so much for your 5-star rating! We’re delighted to hear that our staff was able to resolve the issue with the TV and that you enjoyed your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future!
