Ratings based on 973 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
by A verified traveler
Posted 14 Jan 2025
Someone broke my car glass overnight while parked at the hotel parking. Hotel refused to acknowledge the problem or check their cameras. Hotel was not supportive or helpful at all.
Comment from Hotel Management
18 Jan 2025 by Marilynn Uresti, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay. We sincerely apologize for any inconvenience caused by the breaking of your car's glass while using our parking. We thank you for providing these details about your past stay with us so that we can improve the services we offer to our loyal guests. We hope to have the opportunity to enhance your previous unsatisfactory experience and serve you again when your future travels bring you back to our beautiful city of San Diego. Warm Regards, Front Desk Manager
by A verified traveler from Leamington Spa
Posted 13 Jan 2025
Hotel is ideally located for all San Diego public transport, being barely four minutes walk from the Santa Fe Depot. Staff are incredibly welcoming, efficient, helpful, and understanding. Rooms are well appointed and quiet. Breakfast offers decent range of warm, cold, and healthy food.
by A verified traveler
Posted 13 Jan 2025
Comfortable beds and good size of room
by A verified traveler from Pittsburg
Posted 10 Jan 2025
by A verified traveler
Posted 10 Jan 2025
Like that it had easy access to the port. We walked right across the road to the ship to board our cruise.
by A verified traveler
Posted 6 Jan 2025
by A verified traveler
Posted 5 Jan 2025
Is nice place
Comment from Hotel Management
5 Jan 2025 by Cassandra S., Hotel Management
Dear Valued Guest,We know your time is valuable and we would like to thank you for your recent stay and the valuable feedback.We hope that you enjoyed your stay at our hotel and the service provided by our staff.We look forward to your future stays with our hotel.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Cassandra S., Hotel Management
Dear Valued Guest,We know your time is valuable and we would like to thank you for your recent stay and the valuable feedback. We hope that you enjoyed your stay at our hotel and the service provided by our staff.We look forward to your future stays with our hotel.
by A verified traveler
Posted 3 Jan 2025
Na
Comment from Hotel Management
4 Jan 2025 by Cassandra S., Hotel Management
Dear Valued Guest,We know your time is valuable and we would like to thank you for your recent stay and the valuable feedback.We hope that you enjoyed your stay at our hotel and the service provided by our staff.We look forward to your future stays with our hotel.
