Ratings based on 995 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Los Gatos

Posted 26 Oct 2020 on Orbitz
It was spacious and convenient but it was very dirty
4 out of 5
by A verified traveler

Posted 20 Oct 2020 on Hotels
The location is convenient for most places we visited.
Comment from Hotel Management
25 Oct 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
5 out of 5
by A verified traveler

Posted 19 Oct 2020 on Hotels
Great place to stay just wished they had better internet connection (WiFi). But other than that it was great.
Comment from Hotel Management
25 Oct 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
4 out of 5
by A verified traveler

Posted 13 Oct 2020
Nothing remarkable. It was a good location and we made it to the beach as planned.
Comment from Hotel Management
25 Oct 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
5 out of 5
by A verified traveler

Posted 12 Oct 2020
Good location, faster check in and check out. Everything was good.
Comment from Hotel Management
25 Oct 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
5 out of 5
by A verified traveler

Posted 6 Oct 2020
Comment from Hotel Management
25 Oct 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
5 out of 5
by A verified traveler

Posted 28 Sep 2020 on Hotels
Comment from Hotel Management
28 Sep 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
5 out of 5
by A verified traveler

Service with a beautiful smile

Posted 12 Sep 2020 on Hotels
Beautiful, clean hotel. The receptionist was amazing.
Comment from Hotel Management
28 Sep 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager
4 out of 5
by A verified traveler

Posted 12 Sep 2020 on Hotels
Place was great. Only thing bringing it down was has a clogged drain when we got there. They came and fixed. Then had clogged toilet. They also came and fixed. Otherwise great
Comment from Hotel Management
28 Sep 2020 by Ops Manager, Hotel Management
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Jacob Vasquez Operations Manager
4 out of 5
by A verified traveler from Los Angeles, CA

Posted 8 Sep 2020
Unit was nice - walls are too thin; bunk beds need to be upgraded. TV's were too small. Pool was closed due to COVID-19, but it looked small.
Comment from Hotel Management
28 Sep 2020 by Ops Manager, Hotel Management
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn San Diego Mission Valley. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Jacob Vasquez Operations Manager