Ratings based on 907 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from moreno valley
Posted 5 Nov 2024
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by ken, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 8 Oct 2024
People coming and going throughout the night. Door doesn’t shut all the way so light is streaming in. People sleeping on the stairs right outside my door.
Comment from Hotel Management
8 Oct 2024 by ken, Hotel Management
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by ken, Hotel Management
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
by A verified traveler
Posted 28 Sep 2024
While the room is obviously newly renovated and clean, it smelled like cigarettes in there. Outside the units are bunch of personal items from the other unit that seems to be from people who are checked in for a longer stay or like they actually live there. By the parking lot, there are homeless people camping out by the dumpster in their cars and RV. They wouldn’t bother you and I wasn’t really bothered but just wanting to let other people know so they don’t get surprised when they come to stay in this property. Would I stay here again? I sure will but it wouldn’t be my first choice.
Comment from Hotel Management
28 Sep 2024 by ken, Hotel Management
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
by A verified traveler
Posted 23 Sep 2024
Our room had dirty floors, a bunch of fruit flies and the bathroom was so dirty. Called the lobby to ask if we can move to another room and was told there weren’t any rooms available. Then they told me they would send housekeeping to my room, housekeeping never came.
Comment from Hotel Management
23 Sep 2024 by KEN, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 22 Sep 2024
Very very very dirty
Comment from Hotel Management
23 Sep 2024 by KEN, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 6 Sep 2024
It’s pretty good place to get the rest you need
Comment from Hotel Management
9 Sep 2024 by ken, Hotel Management
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
9 Sep 2024 by ken, Hotel Management
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
by A verified traveler
Posted 3 Sep 2024
Overall it's pretty MEH and gross. Overall passing as "clean" in the room but signs of wear and tear, water damage, load people at night and in a sketchy area of town. WAY too expensive for what it is. We left one night early.
Comment from Hotel Management
9 Sep 2024 by ken, Hotel Management
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
