Ratings based on 1,114 Verified Reviews

3.6 out of 5
3.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jan 2025
Hotel under remodeling, hope to back there after they done. I like the area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2025
1 out of 5
by A verified traveler

Posted 13 Jan 2025
Dirty. Very old
2 out of 5
by A verified traveler

Posted 11 Jan 2025
under construction and generator exhust, room dated and substandard. Carpet was filithy. There was to be a Continental breakfast availble, yet there only coffee, oranges and dry cereal.. They were no replenishing thw food.
5 out of 5
by A verified traveler

Posted 8 Jan 2025
2/3 of the property is being renovated. Which is a good thing. Lots of construction and workers. So the pool and hot tub is pretty uninviting. The elevator also is being worked on. The room I stayed in was clean, but very old and smelled like cat pee. TV is old and difficult to change channels. The gym was tiny, and the work out machines were out of service/broken. No weights at all. The staff was good, breakfast was avg waffle/coffee/toast style.
5 out of 5
by A verified traveler

Posted 7 Jan 2025
The staff are so friendly and informative lol I previously stayed here on the 4th of December (last month). That was my first time there. With that being said, I can back. I love the staff and how comfortable they made me, my fiancée, my brother, and my dog (Papi/Beagle-Jack Russell Terrier mix/ 3 yr old puppy) feel. They always have a way of making me feel so welcome, like I'm their good friend. If you're professional, not only take your job seriously but actually love what you do, it shows and we (us customers) notice and appreciate it. Come next month, I'll be going back there yet AGAIN! WHOEVER HIRED THESE STAFF I'VE ENCOUNTERED, I SERIOUSLY WANT TO THANK YOU PERSONALLY FOR HIRING THE RIGHT GROUP OF PEOPLE FOR THIS JOB. I REALLY WISH I COULD GIVE YOU AND EVERY STAFF MEMBER A HUG. I FEEL LIKE PEOPLE DON'T TELL YOU GUYS ENOUGH ABOUT THE AWESOME JOB Y'ALL DO. SO, LET ME END THIS WITH KEEP UP THE GOOD WORK, ALL OF YOU DESERVE A PROMOTION AND A RAISE, AND JUST KNOW YOU'RE APPRECIATED FOR THE WORK YOU DO. SEE YOU AGAIN IN FEBRUARY! 😁😁💯 -Monika Allen Stayed at: Mission Bay Inn 2575 Clairemont Drive San Diego, CA 92117 When: Jan 2-5th, 2025 PS- Whoever keeps writing those negative reviews are full of BS lol 😉
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2025
1 out of 5
by A verified traveler

Posted 6 Jan 2025
Clock was flashing, tv remote did not work, card key issues. They are refurbishing the property and its noisy. This should be listed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025