Ratings based on 965 Verified Reviews

4.4 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
The staff was very friendly and attentive. The room was clean and very comfortable. We had no complaints. We would definitely stay there again.
Comment from Hotel Management
20 Nov 2024 by Michael S., Hotel Management
Thank you for the great review. Please do come back soon!!
3 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Michael, Hotel Management
I'm sorry your stay was less than perfect. Please let us know how we can fix any of your concerns.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Very nice property right across from the San Diego bay. The hotel is very clean, the staff is very polite, and there is a lot of good food in the area.
Comment from Hotel Management
18 Nov 2024 by Michael S., Hotel Management
Thank you for the review as well as for staying with us. I'm very glad you were able to experience the local area as well. Little Italy has some amazing venues!
5 out of 5
by A verified traveler from Chula Vista

Posted 13 Nov 2024
Front desk very professional and very pleasant. Beautiful hotel and walking distance to several eateries.
Comment from Hotel Management
13 Nov 2024 by Michael S., Hotel Management
Thank you for the great review. We are glad you could have such a great experience with us.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Thank you for having valet being very professional
Comment from Hotel Management
13 Nov 2024 by Michael S., Hotel Management
Thank you for the review. Ramzi and the Bell Staff take great pride in their work and hope you will start and end your stay with us with their friendly smile and attention to service.
5 out of 5
by A verified traveler from Los Angeles

Posted 11 Nov 2024
Great weekend stay!
Comment from Hotel Management
11 Nov 2024 by Michael S., Hotel Management
Thanks for spending the weekend with us. Hope you were able to fully relax and unwind!
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Noah - Assistant Front Office Manager, Hotel Management
Thank you for your 5/5 rating! We’re thrilled to know you enjoyed your stay with us. Your positive feedback means the world to our team.We look forward to welcoming you back to InterContinental San Diego for another exceptional experience!
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Noah - Assistant Front Office Manager, Hotel Management
Thank you for your 5/5 rating! We’re thrilled to know you enjoyed your stay with us. Your positive feedback means the world to our team.We look forward to welcoming you back to InterContinental San Diego for another exceptional experience!
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Only negative pay to park. Everything else 5 star
Comment from Hotel Management
8 Nov 2024 by Michael S., Hotel Management
I am glad you had a great stay, unfortunately, nearly all of San Diego uses 3rd party parking companies and we cannot control those rates. Hopefully, the sunset views were able to alleviate some of that negative part!
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Everything was great. Only thing I didn’t like is the guests bringing their dogs.
Comment from Hotel Management
8 Nov 2024 by Michael S., Hotel Management
We have heard this feedback before and have changed our policy accordingly. Starting Nov 1, we are charging a pet fee for all pets staying on property. Your feedback does make a difference to us :)