Ratings based on 962 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
by A verified traveler from Bakersfield
Posted 20 Jan 2025
Friendly staff, clean hotel, spacious room, walkable location. Close to most of the downtown activities. Highly recommended!
Comment from Hotel Management
21 Jan 2025 by General Manager, Hotel Management
Dear Mohamed, We are delighted you enjoyed our convenient location near downtown attractions and well-maintained accommodations. It is lovely to know that your interactions with our staff have been exceptional. We will certainly share your words of appreciation with them. Thank you for recommending Homewood Suites by Hilton San Diego Downtown/Bayside to future guests! We hope to see you again soon.Khalat TahaGeneral Manager
by A verified traveler
Posted 20 Jan 2025
Nice hotel and convenient location
by A verified traveler from Anaheim
Posted 19 Jan 2025
The stools in the room looked disgusting and terrible condition.
Comment from Hotel Management
20 Jan 2025 by General Manager, Hotel Management
Dear Monica, Thank you for your feedback. We sincerely apologize for the condition of the stools in your room, as this does not reflect the standards we strive to maintain. We will share your concerns with our team to ensure immediate attention and improvement. We value your input, as it helps us improve the guest experience, and we hope to have the opportunity to make your next stay with us outstanding in every respect.Khalat TahaGeneral Manager
by A verified traveler from Front Royal
Posted 16 Jan 2025
Very nice staff and the restaurant has great food.
by A verified traveler
Posted 14 Jan 2025
The staff failed to let us know the free breakfast time changed on weekdays. We were there Sunday & missed breakfast by 10 minutes on Monday. $50 breakfast at the restaurant not cool!
Comment from Hotel Management
15 Jan 2025 by General Manager, Hotel Management
Dear Vera, Thank you for choosing Homewood Suites by Hilton San Diego Downtown/Bayside. We sincerely regret the miscommunication about the breakfast schedule and understand how frustrating it must have been. Your comments are valuable, and we will share them with our team to improve guest communication. We appreciate your feedback and look forward to your next visit!Khalat TahaGeneral Manager
by A verified traveler
Posted 14 Jan 2025
It was just good in all
by A verified traveler
Posted 13 Jan 2025
I didn’t like that they didn’t offer self parking
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Edis, Thank you for sharing your feedback about your stay at Homewood Suites by Hilton San Diego Downtown/Bayside. We understand that self-parking options are essential for many guests, and we apologize for any inconvenience this may have caused. We appreciate your input and will consider it as we strive to improve the guest experience. We hope to welcome you back soon!Khalat TahaGeneral Manager
by A verified traveler
Posted 13 Jan 2025
Not the cleanest hotel
No staff
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Mireya, Thank you for evaluating your recent stay with us. We sincerely apologize for the cleanliness issues you encountered and the lack of staff support during your stay. This is not the level of service we aim to provide, and we take your feedback seriously. We will address these concerns with our team to ensure a better service in the future. We appreciate your comments and look forward to welcoming you back!Khalat TahaGeneral Manager
by A verified traveler
Posted 12 Jan 2025
Love it
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Abigail, Thank you for choosing Homewood Suites by Hilton San Diego Downtown/Bayside. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Khalat TahaGeneral Manager
