Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
plenty of parking, clean, everything worked, cant ask for more for what I paid.
by A verified traveler
Posted 11 Nov 2024
great property. very recommended!!
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 25 Oct 2024
Our room smelled smelled humid. I think musty would be an apt description. The woman at the front desk went out of her way to check us in.
by A verified traveler
Posted 21 Oct 2024
The location was close to the freeway and close to restaurants and shopping.
by A verified traveler
Posted 20 Oct 2024
Check out time was noon👍
Breakfast stuff was very nice 😊
Comment from Hotel Management
23 Oct 2024 by Amy, Hotel Management
Dear Mina,Thank you for taking your time to tell us about your experience at Holiday Inn Express Mira Mesa- San Diego. Please Know that your feedback is extremely valuable to us. We use feedback, such as yours, to continually make changes to our brand to improve the guest experience. We hope that you will gives us the opportunity to serve you again in the futureAgain, thank you for choosing Holiday Inn Express, and if I can be of assistance to you. Please contact me directly @ops.hixmm@excelhotelgroup.comSincerely,Amy SlomanFront Desk Supervisor
by A verified traveler
Posted 14 Oct 2024
Pros: The breakfast has a variety of choices and super convenient. There is an on site pool.
Cons: Parking was hard to find. It seems like there are a fewer parking spaces and more rooms booked.
The room needed to be cleaned more thoroughly. There were hot Cheetos on the floor we noticed as soon as stepping in.
Comment from Hotel Management
23 Oct 2024 by Amy, Hotel Management
Dear Luz,Thank you for taking your time to tell us about your experience at Holiday Inn Express Mira Mesa- San Diego. I apologized for the unsatisfactory cleanliness of the room and others. Please Know that your feedback is extremely valuable to us. We use feedback, such as yours, to continually make changes to our brand to improve the guest experience. We hope that you will gives us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you. Please contact me directly @ops.hixmm@excelhotelgroup.comSincerely,Amy SlomanFront Desk SupervisorThank you for taking your time to tell us about your experience at Holiday Inn Express Mira Mesa- San Diego. Please Know that your feedback is extremely valuable to us. We use feedback, such as yours, to continually make changes to our brand to improve the guest experience. We hope that you will gives us the opportunity to serve you again in the futureAgain, thank you for choosing Holiday Inn Express, and if I can be of assistance to you. Please contact me directly @ops.hixmm@excelhotelgroup.comSincerely,Amy SlomanFront Desk Supervisor
by A verified traveler
Posted 11 Oct 2024
Nice staff but facilities need an upgrade
Carpet needs replacing
Comment from Hotel Management
23 Oct 2024 by Amy, Hotel Management
Thank you for taking your time to tell us about your experience at Holiday Inn Express Mira Mesa- San Diego. Please Know that your feedback is extremely valuable to us. We use feedback, such as yours, to continually make changes to our brand to improve the guest experience. We hope that you will gives us the opportunity to serve you again in the futureAgain, thank you for choosing Holiday Inn Express, and if I can be of assistance to you. Please contact me directly @ops.hixmm@excelhotelgroup.comSincerely,Amy SlomanFront Desk Supervisor
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Great location. Walking distance to dining and shopping.