Ratings based on 1,020 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Clean facility and friendly hotel at a reasonable cost. Not a walkable area with minimal amenities
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Sreekanth, we're thrilled you enjoyed your stay at Hampton Inn San Diego/Mission Valley. It's wonderful to know you found our property clean and inviting. The team takes pride in offering great value. We appreciate your feedback about the surrounding area, and we're always here to assist with any future needs.
by A verified traveler
Posted 18 Nov 2024
Check in was easy. Breakfast options were good. Adequate parking.
There was a blood stain on one of pillows,gross. The room is in desperate need of a remodel. I expected a lot better for the price. You might want to check out other hotels in the area.
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Jim, thank you for providing your feedback. It’s concerning to hear about the issues you faced during your stay. Please be assured that cleanliness and upkeep are top priorities for the team. We're glad you found the check-in process smooth and enjoyed the breakfast offerings.
by A verified traveler
Posted 14 Nov 2024
Nothing
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Denice, thank you for your feedback. We hope your stay was pleasant and that any concerns were addressed during your visit. We appreciate the opportunity to serve you and would be happy to welcome you back.
by A verified traveler
Posted 13 Nov 2024
Wasn't too excited about paying for parking.
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Daniel, thank you for staying with us at Hampton Inn San Diego/Mission Valley. Our team appreciates your feedback and understands your perspective. We hope to welcome you back for another stay in the future.
by A verified traveler
Posted 12 Nov 2024
Check in staff were exceptionally friendly, welcoming and helpful. Property is well lighted and safe. Commons areas were very clean. Breakfast was great. Room was also clean, comfortable and welcoming.
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Howard, we’re delighted you loved your experience at Hampton Inn San Diego/Mission Valley. Our team members are thrilled to have made your stay welcoming and pleasant. We hope to see you again soon!
by A verified traveler
Posted 12 Nov 2024
Love this hotel 3rd time and counting 😀
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Daniel, it's fantastic to hear you love staying at the Hampton Inn San Diego/Mission Valley. We're eagerly awaiting your next visit!
by A verified traveler from TRAFFORD
Posted 12 Nov 2024
Easy check in, the room was great and when we had an issue with the shower is was promptly taken care of.
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Kathleen, thank you for staying with us at Hampton Inn San Diego/Mission Valley. It's wonderful to hear you had an easy check-in and enjoyed your room. We are pleased our team members were able to promptly assist with your shower issue. We're looking forward to welcoming you back in the future.
by A verified traveler
Posted 11 Nov 2024
I paid $25 for parking
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Nora, we're delighted you loved your experience at Hampton Inn San Diego/Mission Valley. Providing value and comfort is our top priority, and we appreciate your feedback. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Amber, thank you for taking the time to rate your stay. Your feedback is important to the entire team.
by A verified traveler
Posted 7 Nov 2024
Room was clean does need upgrades. Free coffee available at all times. Staff were attentive and free breakfast was ok. Will book here again.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Lupita, thank you for staying with us at Hampton Inn San Diego/Mission Valley. We're delighted to hear you found the room clean and our team attentive. It's great to know you appreciated the complimentary coffee and breakfast. We're looking forward to welcoming you back soon.
