Ratings based on 1,532 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Beautiful hotel , we loved it , the only issue was the elevators , they were shaking quiet a bit and at on point it tried to move up while the doors were still open but other then that we loved the room and loved the view of the harbor .
Comment from Hotel Management
20 Nov 2024 by Jack , Hotel Management
Thank you!
by A verified traveler
Posted 20 Nov 2024
Blah blah
Comment from Hotel Management
20 Nov 2024 by Jack , Hotel Management
Thank you!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Jack , Hotel Management
Our apologies for the inconvenience.
by A verified traveler from Los Angeles
Posted 19 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by Jack , Hotel Management
Thank you!
by A verified traveler
Posted 18 Nov 2024
Staff are friendly and helpful.
Breakfast has tons of variety - good quality breakfast
Comment from Hotel Management
19 Nov 2024 by Jack , Hotel Management
Thank you!
by A verified traveler
Posted 18 Nov 2024
Beautiful hotel. Felt safe. Many walkable dining options. Walked at around at night. Staff was sweet. Hotel provides complimentary cookies, tea, coffee, and hot coca. Also free breakfast
Comment from Hotel Management
19 Nov 2024 by Jack , Hotel Management
Thank you!
by A verified traveler
Posted 18 Nov 2024
The reason I get a hotel is that I can sleep. This hotel is impossible to sleep, there this loud obnoxious alarm that goes off every hour throughout the entire night. I think it finally stopped at midnight-3am? And then it started back again at 5am. I was so annoyed. Was able to sleep max 3 hours? When I was expecting my full 8 hours of sleep. The elevators took forever and was very shaky. Quite unsettling.
I would never come back.
Comment from Hotel Management
19 Nov 2024 by Jack , Hotel Management
Our apologies for the inconvenience
by A verified traveler
Posted 18 Nov 2024
Needed a bit more lighting. Tigs were dirty and smelly.
Comment from Hotel Management
19 Nov 2024 by Jack , Hotel Management
Thank you!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jack , Hotel Management
Our apologies for the inconvenience
by A verified traveler
Posted 17 Nov 2024
Great view from our room. Loved it.
Comment from Hotel Management
17 Nov 2024 by Jack , Hotel Management
Thank you!
