Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Check in was good. Microwave renting was $25.. Loud noises on the second floor. Even though i had a do not disturb sign out front, the housekeeping still knocked and made several attempts of saying their name as if they were there to clean... Was close to the freeway and had dining options which i liked. Overall, good hotel.
Comment from Hotel Management
21 Nov 2024 by Julianna, Hotel Management
Thank you so much for your feedback, we certainly value your feedback as it helps us to improve. We hope your travels bring you back to us in the near future!
by A verified traveler
Posted 8 Nov 2024
Clean,save and quiet.
Comment from Hotel Management
10 Nov 2024 by CYSDC, Hotel Management
Thank you for your great review! Please come see us again!
by A verified traveler
Posted 6 Nov 2024
Everything was excellent
Comment from Hotel Management
10 Nov 2024 by CYSDC, Hotel Management
Thank you for the excellent review! Come see us again!
by A verified traveler
Posted 3 Nov 2024
Great staff!!!
Comment from Hotel Management
4 Nov 2024 by Michael, Hotel Management
We strive to give the best customer service. Thank you for choosing our hotel. We hope to see you again!
by A verified traveler from Pasadena
Posted 3 Nov 2024
Paying to park in a large open parking lot was a surprise
Comment from Hotel Management
4 Nov 2024 by Michael, Hotel Management
Hello, we are so sorry it was a surprise for you. However, parking fees are listed on Expedia and on our welcome sheet during check in.
by A verified traveler
Posted 27 Oct 2024
Staff was very friendly and helpful. Shout out to Richard at the front desk. Very professional and helpful with dinner and things to do recommendations
Comment from Hotel Management
30 Oct 2024 by Front Desk, Hotel Management
Hello Derrick! Thank you so much for your feedback and we are glad you enjoyed your stay! We are glad you got to meet Richard! He and the other staff members will be delighted to hear about your review. We are glad that we met your expectations! Please don't hesitate to come back... we would love to have you! Thank you and have a great day!!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Front desk, Hotel Management
Thank you for your review! Please come stay with us again.
by A verified traveler
Posted 21 Oct 2024
Easily to get to. Great neighborhood. Lots is parking spaces.
Comment from Hotel Management
27 Oct 2024 by Front desk, Hotel Management
Thank you for the great review! See you soon
by A verified traveler
Posted 21 Oct 2024
Convenient
Comment from Hotel Management
27 Oct 2024 by Front desk, Hotel Management
Thank you for the great Review! See you soon!
by A verified traveler
Posted 20 Oct 2024
The elevator is scary . It creaks and moves with the door open
Comment from Hotel Management
20 Oct 2024 by Julianna, Hotel Management
Thank you for choosing to stay with us. So sorry to hear that your stay was impacted by the elevator. We have passed this down to the appropriate leadership team, so that we can improve in this matter.
