Ratings based on 944 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 31 Dec 2024
First of all, all fake pictures. Please don’t make decisions on their pictures. Rooms are olllld. Checked out 11:00am, and they charged me 7$ for stained towels at 13:00. Haha. They have no evidence to prove that my towels has stains on and cannot be washed.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Amanda, Hotel Management
Hello Dolly!Thank you for taking the time to provide us with your feedback!We sincerely apologize that we failed to meet your standards during your stay with us! We value your business and patronage. We hope to see you again in the future!Kind Regards!
by A verified traveler
Posted 30 Dec 2024
Very nice. Staff was lovely and waved the parking fee cause it was our anniversary. Bed was comfy and room was clean. Location is very nice being so close to the harbor and shelter Island. Very easy to walk to a lot of restaurants.
Comment from Hotel Management
30 Dec 2024 by Amanda , Hotel Management
Hello Amy!Congrats on your anniversary! Thank you for taking the time to provide us with your feedback! We are thrilled that you enjoyed your stay with us and were able to utilize our convenient location! We appreciate the kind words and compliments!We look forward to hosting you again in the future!Kind Regards!
by A verified traveler
Posted 29 Dec 2024
Parking is tight and it’s a bit scary with cars parked too close. You can barely pull out when its full.
Comment from Hotel Management
30 Dec 2024 by Amanda, Hotel Management
Hello Jermaine! Thank you for taking the time to review our hotel! We do apologize for failing to meet your standards in regards to parking! We hope you enjoyed your stay with us and hope to see you again in the future!Kind Regards!
by A verified traveler
Posted 29 Dec 2024
Love the stay
Comment from Hotel Management
30 Dec 2024 by Amanda, Hotel Management
Hello Santiago!Thank you for taking the time to provide us with your feedback! We are delighted that you enjoyed your stay with us! We value your business and look forward to hosting you again in the future!Kind Regards!
by A verified traveler
Posted 28 Dec 2024
To really noisy, the tv doesn’t work
No shampoo and conditioners in the bathroom
Comment from Hotel Management
30 Dec 2024 by Amanda , Hotel Management
Hello Sandy!Thank you for taking the time to provide us with your review! We sincerely apologize that we failed to meet your standards during your stay! Your comments have been forwarded onto housekeeping and maintenance staff to make the necessary improvement. We appreciate your business and hope to see you in the future!Kind Regards!
by A verified traveler
Posted 28 Dec 2024
The area was good for people traveling since it’s close to the airport but it definitely does not look like the pictures and it smells I think it’s just old but for a motel it’s not that bad. I personally wouldn’t stay there again but for someone who needs a night and head out to airport next morning it’s ok I guess
Comment from Hotel Management
30 Dec 2024 by Amanda, Hotel Management
Hello Anna!Thank you for taking the time to provide us with your feedback! We apologize that we failed to meet your standards during your stay with us! Your comments have been forwarded onto the appropriate staff to make the necessary changes!We value your business and hope to see you in the future!Kind Regards!
by A verified traveler
Posted 27 Dec 2024
Very clean and beautifully upgraded. Close to dining and ocean access.
Comment from Hotel Management
30 Dec 2024 by Amanda, Hotel Management
Hello Linda!Thank you for taking the time to provide us with your feedback! Your compliments have been forwarded onto the necessary staff! We are thrilled you were able to utilize our convenient location during your stay! We value your business and look forward to hosting you again in the future! Kind Regards!
