Ratings based on 987 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
No front desk agent until 8am. So if they forgot to put towels in your room, guess what? You will wait until 8! You can hear trash trucks, the upstairs neighbors walking around in their room. You can hear the next door neighbor every time they turned on their faucet or shower. Holes in the curtains.
by A verified traveler
Posted 10 Jan 2025
When I got the key to my room it was a room that wasn’t cleaned, so I went to the front to get a new room, but then in that room there was a used dirty towel. The area is okay. $19 / night for parking
by A verified traveler from Mission Viejo
Posted 7 Jan 2025
It was great
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 3 Jan 2025
I selected the property for it's location. I was cruising the next day and the location was close to my selected parking and the harbor. It turns out it was also close to a wonderful Italian restaurant located on the ground floor of the El Cortez directly across the street. The only real problem I had with the hotel/room was that the shower floor was covered in a black residue. It hadn't been cleaned properly. That made everything suspect for me. The beds were nice and the sheets seemed clean and fresh so this may have been the only problem.
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 30 Dec 2024
by A verified traveler from Arboga
Posted 29 Dec 2024
The property was not as the pics showed. It is out dated and in disrepair. We had a towel rack fall on our head, and my husband tripped in the middle of the night due to a hole in the bathroom/room threshold. The front desk didn’t seem to care when reported. Said to call the manager Oussama.
by A verified traveler from Vancouver
Posted 26 Dec 2024
I'm really mixed on this one. On the plus side, staff was pleasant, and the room was spacious and clean. Breakfast was basic, but on our first of two days, many items were missing including milk and juice. Granted it was Christmas Day, but stocks should have been obtained in advance. On the second day, things were better stocked. Maintenance-wise, the room needed attention. There was a sizeable crack in the window, and there was a drip in the shower that made the bathroom floor wet unless the curtain was drawn. The base of the sink faucet also leaked onto the counter. I'd stay again if there were no other choice, but I'd likely look elsewhere my next time in town.
