Ratings based on 975 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Guests are dangerous
Comment from Hotel Management
14 Jan 2025 by FDA, Hotel Management
Dear Guest, Although it was a pleasure to welcome you here, we sincerely apologize for any inconvenience you experienced during your stay with us. We strive to provide relaxing, worry-free stays for all our guests, and we're disappointed to have fallen short of your expectations. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have the chance to welcome you back and change your perceptions in the future.
by A verified traveler
Posted 12 Jan 2025
Nice place.
by A verified traveler
Posted 6 Jan 2025
clean beds, good location
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 3 Jan 2025
Staff were extremely rude and made us pay hidden fees not on this app. Our room had stains, scratches, and mold. The hotel smelled like cigarette smoke and mildew. Multiple rooms up late partying loudly.
Comment from Hotel Management
3 Jan 2025 by FDA, Hotel Management
Dear Guest, Although it was a pleasure to welcome you here, we sincerely apologize for any inconvenience you experienced during your stay with us. We strive to provide relaxing, worry-free stays for all our guests, and we're disappointed to have fallen short of your expectations. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have the chance to welcome you back and change your perceptions in the future.
by A verified traveler
Posted 1 Jan 2025
Easy access to the freeway, near a couple of shopping areas.
Comment from Hotel Management
1 Jan 2025 by SP, Hotel Management
Dear Guest, Although it was a pleasure to welcome you here, we sincerely apologize for any inconvenience you experienced during your stay with us. We strive to provide relaxing, worry-free stays for all our guests, and we're disappointed to have fallen short of your expectations. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have the chance to welcome you back and change your perceptions in the future.
by A verified traveler
Posted 31 Dec 2024
Had a fridge and ice machine working
by A verified traveler
Posted 29 Dec 2024
Great
by A verified traveler
Posted 28 Dec 2024
The staff here were very helpful and kind, however anyone in the public had access to the hall our room was in which made us feel a little unsafe. We always check mattresses and things first thing when we get to a hotel so when we checked there were a lot of stains. The room looked clean but there was a strange smell. We could not sleep because we could hear people yelling and arguing somewhere in the motel till about 4 am and the staff did nothing about it.
Comment from Hotel Management
31 Dec 2024 by FDA, Hotel Management
Dear Guest, Although it was a pleasure to welcome you here, we sincerely apologize for any inconvenience you experienced during your stay with us. We strive to provide relaxing, worry-free stays for all our guests, and we're disappointed to have fallen short of your expectations. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have the chance to welcome you back and change your perceptions in the future.
by A verified traveler
Posted 28 Dec 2024
Good value. Clean room.
