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Hotel Rocaval

3.0 star property
Hotel with free parking, near San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rocaval

Outdoor banquet area
Reception hall
Premium bedding, in-room safe, desk, laptop workspace
Outdoor wedding area
Property grounds
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
The price is P2,510
P2,961 total
includes taxes & fees
Nov 22 - Nov 23

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

View from room

Junior Room

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Design Bungalow

Premium bedding, in-room safe, desk, laptop workspace

Design Bungalow

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Living area

Standard Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Villa Mercedes
Parking included
Free WiFi
Restaurant
Breakfast available
8.8 out of 10, Excellent, (238)
The price is P2,450
P2,892 total
includes taxes & fees
Nov 22 - Nov 23
Hotel Villa Mercedes
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About the neighborhood

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • Ciudad Cuauhtemoc - 14 min walk - 1.2 km
  • Santo Domingo Handicraft Market - 3 min drive - 2.2 km
  • Plaza 31 de Marzo - 3 min drive - 2.3 km
  • San Cristóbal de las Casas Cathedral - 3 min drive - 2.6 km
  • Café Museo Café - 4 min drive - 2.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 69 min drive

Restaurants

  • ‪El huarachazo - ‬8 min walk
  • ‪El 7 Mares - ‬3 min walk
  • ‪Fragola - ‬4 min walk
  • ‪Cacao Nativa - ‬1 min walk
  • ‪Al Grano - ‬6 min walk

About this property

Hotel Rocaval

Hotel near San Cristóbal de las Casas Cathedral
Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • An off-leash area, smoke-free premises, and a front-desk safe
Room features
All 95 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Showers, hair dryers, and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and free tea bags/instant coffee

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barra café especialidad
  • Coreano Contem. Teddy´s

Things to do

  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (1,270 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per day, plus a deposit of MXN 1500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Rocaval pet-friendly?

Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Rocaval?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hotel Rocaval on Nov 22, 2024 start from P 2,509.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Rocaval?

Self parking is free at this property.

What time is check-in at Hotel Rocaval?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Rocaval?

Check-out is at noon.

Does Hotel Rocaval provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–7:00 PM on request. A fee of MXN 1650 per vehicle applies.

Where is Hotel Rocaval located?

Situated near the airport, this hotel is within 1 mi (2 km) of Grutas de San Cristóbal and San Cristóbal de las Casas Cathedral. Arco de El Carmen & Centro Cultural El Carmen and Huitepec Ecological Reserve are also within 10 minutes.

Hotel Rocaval Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 102 reviews" "
Rating 8 - Good. 27 out of 102 reviews" "
Rating 6 - Okay. 12 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 6 out of 102 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Alberto

Stayed 1 night in Aug 2024

10/10 Excellent

JOSSIE ALEJANDRA

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Barry S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

8/10 Good

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Stayed 1 night in Dec 2023

4/10 Poor

Wonseak

Stayed 1 night in Jan 2022

8/10 Good

Karla Diaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror. Staff is nice and acomodating
Stayed 2 nights in Oct 2021

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

2/10 Terrible

Jonathon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
Stayed 1 night in Jan 2021

10/10 Excellent

Julio Cesar

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bonito para descansar y el personal muy amables
Stayed 2 nights in Nov 2024

6/10 Okay

Carlos

Business traveler, Traveled with partner
Liked: Cleanliness
En términos generales el hotel cumple con lo básico para tener una buena estancia. Tal vez mas empatía por parte del personal de la recepción al momento de resolver tus dudas, mejoraría la percepción inicial. La habitación se sentía con un poco de humedad, pero esto es algo que suele verse por el clima de San Cristobal.
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio Alhan Toledo

Stayed 1 night in Oct 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service
…
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus Esponda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!!
Stayed 1 night in Nov 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Acogedor y accesible
Stayed 4 nights in Nov 2024

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pueden mejorar las camas
Stayed 3 nights in Oct 2024

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien en todos los aspectos
Stayed 1 night in Oct 2024

8/10 Good

Eliezer

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Fabiola

Stayed 1 night in Aug 2024

8/10 Good

Humberto

Stayed 1 night in Jul 2024

8/10 Good

Francisco Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024