Ratings based on 17 Verified Reviews

4.3 out of 5
71% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice little hotel for sightseeing in San Cristobal

Posted 27 May 2016 on Hotels
The hotel staff were very friendly and helpful.
Comment from Hotel Management
by Hotel la Capilla, Hotel Management
Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.
3 out of 5
by A verified traveler from Bogota, CO

Lack of hospitality

Posted 3 Feb 2016
Our experience was an interesting one. The room had been cleaned, but not recently. There was dust all over the bed. The first room we were put in wasn't prepared. No toilet paper, no towels, cable that didn't work. The hot water would work for maximum 5 minutes. The hotel staff walked into the room without knocking while we were there. It was interestingly decorated with shrines and dolls.
Comment from Hotel Management
3 Jun 2016 by Hotel la Capilla, Hotel Management
Thank you for your comments, they help us improve our services so that this does not happen again, again we are very sorry to you.
5 out of 5
by Wendy Araceli

This traveler left a rating score only Posted 2 May 2017 on Hotels
5 out of 5
by David Misael

Posted 18 Apr 2017 on Hotels
Excelente
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 16 Apr 2017
Muy amables y el cafe y pan que ofrecn de cortesia en el patio , excelente.
5 out of 5
by miguel

EXELENTE HOTEL

Posted 16 Apr 2017 on Hotels
MUY BUENA ATENCION, LIMPIEZA Y AMABILIDAD
5 out of 5
by ROBERTO

This traveler left a rating score only Posted 25 Mar 2017 on Hotels
5 out of 5
by Rubén

Excelente precio y comodidad,Ideal para descanso.

Posted 8 Feb 2017 on Hotels
Muy agradable el lugar yLimpio . Cercano al Zocalo ,mercados y museos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 4 Nov 2016 on Ebookers
Location: Bonne situation à proximité du centre.
Très joli hôtel confortable avec chambres spacieuses. Très propre. Vue sur petits jardins agréable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel callado y tranquilo

Posted 30 Oct 2016
Pros: El jardín
Location: San Cristóbal es un centro turístico muy tranquilo, el hotel se encuentra a dos cuadras de uno de los andadores más concurridos, con bares y restauran
El hotel está siempre limpio y muy cómodo, el personal siempre está atento a las necesidades que tienes y buscan la manera de resolverlo.