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Hotel Dulce Luna

2.5 star property
Hotel with a 24-hour front desk, a short walk to San Cristóbal de las Casas Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dulce Luna

21-inch TV with satellite channels
Iron/ironing board, free WiFi, bed sheets
Front of property
Bathroom
Iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The price is P1,361
P1,606 total
includes taxes & fees
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Café Museo Café - 8 min walk - 0.8 km
  • San Cristóbal de las Casas Cathedral - 9 min walk - 0.8 km
  • Plaza 31 de Marzo - 9 min walk - 0.8 km
  • Ciudad Cuauhtemoc - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬1 min walk
  • ‪Cacao Nativa - ‬4 min walk
  • ‪La Casa de las Lolas - ‬2 min walk
  • ‪Luigui's Pizza - ‬3 min walk
  • ‪Hamburguezas de San Francisco - ‬5 min walk

About this property

Hotel Dulce Luna

Hotel near San Cristóbal de las Casas Cathedral
Hotel Dulce Luna provides amenities like a terrace and a shopping mall on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe, a water dispenser, and luggage storage
Room features
All guestrooms at Hotel Dulce Luna include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 85 per person

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 85 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Dulce Luna pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Dulce Luna?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Dulce Luna on Dec 9, 2024 start from P 1,360.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Dulce Luna?

There is free parking nearby.

What time is check-in at Hotel Dulce Luna?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Dulce Luna?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Dulce Luna located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market and San Cristóbal de las Casas Cathedral. Arches of Carmen and Foro Cultural Kinoki are also within 10 minutes.

Hotel Dulce Luna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 30 out of 125 reviews" "
Rating 8 - Good. 34 out of 125 reviews" "
Rating 6 - Okay. 29 out of 125 reviews" "
Rating 4 - Poor. 24 out of 125 reviews" "
Rating 2 - Terrible. 8 out of 125 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
The building amplifies noise. It is easily gets loud. I can hear every word of my neighbor's TV as I write this. My room is tiny. Good luck getting hot water.
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was clean, fairly basic, what I expected for the price. Workers were friendly. We did have an issue with water leaking out of a light fixture over my friend,s bed which soaked through to the mattress. Nobody seemed terribly concerned about it, there wasn’t a comparable room available to move to. I had to suggest that we flip over the mattress and move the bed away from the fixture in case it happened again, which it did not. Water leaked each time we used the bathroom sink, which we reported at the same time, but it never was resolved. We kept an extra towel on the floor.
Stayed 7 nights in Jan 2020

4/10 Poor

paul

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too small only one towel x customer they give u only 4 oz bottle water x room x day it was cleaned but bed sheets look dirty. And other customers make too much noise I was not able to rest at all for the 6 nights I think the bed had bed buts
Stayed 6 nights in Mar 2019

6/10 Okay

Graham

Disliked: Cleanliness, property conditions & facilities
This hotel is near the bus station and the Centre of town, it is cheap and simple so you get what you pay for, the only issue we had was no hot water !

4/10 Poor

Edith, San Francisco California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality if this hotel is low, but close to a great tourist area. Hotels needs to update their bed covers and towels, they are very very old.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for us
Area fine if little hard to find. Found the condition and cleanliness of the hotel to very poor. To be fair, other similar hotels, but certainly not for us.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible condition
Terrible hotel. No problem with basic, but it dirty, smelly and falling apart. Loose wires and dust everywhere. Stay in San Cris a lot and plenty of cheap clean hotels, I refused to stay and also at their 3 star round the block that had years of dust all around reception. In the end find a basic hotel round the corner for the a better price, clean and with fantastic service. Ignore photos, they are very misleading.

8/10 Good

Rubisel De Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2024

6/10 Okay

Arturo

Stayed 1 night in May 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Stayed 1 night in May 2024

10/10 Excellent

Javier esteban

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy cómodo y familiar recimendado
Stayed 1 night in May 2024

10/10 Excellent

Nancy Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Stayed 1 night in May 2024

10/10 Excellent

javier ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viaje fin de semana
una experiencia agradable, el personal te recibe de una manera cordial
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy Nallely

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Stayed 1 night in Dec 2023

6/10 Okay

Alberto

Stayed 1 night in Nov 2023

4/10 Poor

miguel angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no recomendable
el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
Stayed 1 night in Sep 2023

10/10 Excellent

Arturo

Stayed 2 nights in Aug 2023

8/10 Good

juan carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy buena mi estancia A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
Stayed 3 nights in Jul 2023

8/10 Good

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sencillo y bonito
Stayed 2 nights in Apr 2023

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

2/10 Terrible

Giovanni

Disliked: Amenities, property conditions & facilities
Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.