Hotel Arcos del Carmen

2.5 star property
Hotel in San Cristóbal de las Casas, a short walk to San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arcos del Carmen

Reception
Lobby
Lobby
Iron/ironing board, free WiFi
View from property

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

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Exterior

Hotel Villa Mercedes

Parking included
Free WiFi
Restaurant
Breakfast available
8.8 out of 10, Excellent, (238)
The price is P2,437
P2,876 total
includes taxes & fees
Nov 27 - Nov 28
Hotel Villa Mercedes
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About the neighborhood

Map
Av. Miguel Hidalgo #13-B, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 5 min walk - 0.4 km
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Café Museo Café - 8 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 9 min walk - 0.8 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬1 min walk
  • ‪Yik Café, Carmen - ‬2 min walk
  • ‪La casa del pozole - ‬2 min walk
  • ‪Maya Vinic Café - ‬1 min walk

About this property

Hotel Arcos del Carmen

Hotel near San Cristóbal de las Casas Cathedral
Hotel Arcos del Carmen provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises
Room features
All guestrooms at Hotel Arcos del Carmen have amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 21-inch TVs with satellite channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
Only registered guests are allowed in the guestrooms

Property is also known as

Arcos Carmen
Arcos Carmen San Cristobal de las Casas
Hotel Arcos Carmen
Hotel Arcos Carmen San Cristobal de las Casas
Hotel Arcos del Carmen Hotel
Hotel Arcos del Carmen San Cristóbal de las Casas
Hotel Arcos del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Arcos del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arcos del Carmen?

This property doesn't offer parking.

What time is check-in at Hotel Arcos del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Arcos del Carmen?

Check-out is at noon.

Where is Hotel Arcos del Carmen located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Museo de San Cristóbal are also within 5 minutes.

Hotel Arcos del Carmen Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 5 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not a 3 star
Good location, yet very small bathroom. Shower has no door and no curtains so it get wet everywhere. Towels very old and worn out, even torn and with holes! Expedia bad rating and no communication with hotel about reservation and payment

8/10 Good

Frances, Lafayette, CA

Liked: Staff & service
Very Mexican!
The lower level of the hotel is currently being remodeled.

10/10 Excellent

Daniel, Brookfield IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will use it again
The hotel location is excellent, they were very helpfull

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel near the central plaza
We had a wonderful visit to San Cristobal due to our stay at Hotel Arcos del Carmen. It is in a very safe area, close to the central plaza and many excellent food venues and a short walk to the 1st class bus station. The price was sensational given the location.

4/10 Poor

Keith, Middlesbrough

Disliked: Staff & service, property conditions & facilities, room comfort
Acceptable budget accommodation.
On approaching the hotel, my first thought was how horrendous it looked. However it was acceptable budget accommodation. Clean bedroom with a hot shower but could hear every other guest enter and leave.

10/10 Excellent

dulce , monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son muy atentos y serviciales, dan mucha confianza
Hacen sentir muy bien, en todo te ayudan y son muy serviciales

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nada agradable
Preferí no estar el mayor tiempo posible por lo desagradable, no ofrecen lo que publicitan en las fotos.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
En general bien. Esta muy sucio el estacionamiento, bolsas de basura en el mismo y no hay lugar suficiente para estacionar los autos si el hotel se llena.

4/10 Poor

JUAN MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sirgay

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
SI NECESITAS FACTURAR PREPARATE A DAR VUELTAS
LA UBICACION BUENA. EL SERVICIO MALO. HABITACIONES REGULAR

10/10 Excellent

Eduardo, salina cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
Mejorar la calidad de señal de internet. Por lo demás bien

6/10 Okay

karina, culiacan, sin

Disliked: Room comfort
Hotel centrico muy buen ubicado
Si solo vas a dormir esta bien, es justo lo que pagas

6/10 Okay

Alejandro, Monterrey

Liked: Cleanliness, room comfort
Buen alojamiento economico
Buena opcion para viajes cortos y de presupuesto. Habitacion sencilla cuenta con lo estricamente necesario. Excelente ubicacion, muy cerca del centro y a unos pasos del corredor turistico. Durante mi estancia el restuarant no estaba en servicio. El unico detalle es que todas las habitaciones dan al pasillo principal y se escucha el ruido de las personas que estan en el exterior.

10/10 Excellent

carlos heberard, guadalajara, jalisco, méxico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la pase de maravilla y amenaso con regresar = D
la pase muy chido y el personal siempre fue muy atento y no solo lo vi como empleados si no como amigos

10/10 Excellent

Ana Isabel, Mexico, D.F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regresaré pronto!
Excelente ubicación, buen descanso, económico y con todos los servicios. Lo recomiendo al 100%

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Céntrico y accesible :)
Es un hotel sencillo y pequeño pero satisface tus principales necesidades. El personal es amable y accesible :)

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
malo
La television chica con mala recepcion al igual que wi-fi y la bañera no tiene delimitación con el sanitario todo se moja un fiasco

6/10 Okay

Juan, Tecate b c.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable.
Cercano a el centro historico, no hay transito vehicular ya que es calle cerrada, transportes a todas partes a 2 cuadras. Por el precio de lo que pague, esta bien. Y lavanderia en la esquina.