Ratings based on 15 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2024
I had an issue with the number of towels provided , we were 6 and we were only given 3 towels. Hotel staff expected us to “share” and after a long conversation and contacting Expedia agents they reluctantly agreed to give me 2 more.
Comment from Hotel Management
5 Aug 2024 by Eva, Hotel Management
Hi, Adriana! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Eva
by A verified traveler
Posted 28 Dec 2024
Muy a gusto el lugar y accesible
by A verified traveler from Xochimilco
Posted 24 Nov 2024
Excelente en todos los aspectos
by A verified traveler
Posted 31 Oct 2024
Burno
Comment from Hotel Management
8 Nov 2024 by Lisa, Hotel Management
Hola, Viridiana. Nos alegra saber que admira nuestros servicios. Esperamos poder servirle pronto. Saludos, Lisa
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Eva, Hotel Management
Hola, Alejandro. Gracias por su reseña que nos alegró el día. Estos comentarios como los suyos son lo que nos motiva a seguir esforzándonos para mejorar en el futuro. Saludos, Eva
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Dewi, Hotel Management
Hi, lilia! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi
by A verified traveler
Posted 4 Apr 2024
Me gusto que está súper limpia, huele a limpio siempre, pero lo que no me gustó es el restaurante del hotel pues nunca tienen servicio
Comment from Hotel Management
29 May 2024 by Dewi, Hotel Management
Terima kasih kerana berkongsi pengalaman lancar anda, Heidy! Kami akan menantikan lawatan anda yang seterusnya, kerana kami ingin terus melayani anda dengan cara yang sama berulang kali. Salam, Dewi
by A verified traveler
Posted 26 Jan 2024
Muy amable los de la recepcion y te dan informes de los alrededores limpio buen precio y bonito el hotel en general
by A verified traveler
Posted 25 Nov 2023
Excelente
Comment from Hotel Management
12 Jan 2024 by Tu Casa en San Cristóbal , Hotel Management
Muchas gracias por su preferencia y para nosotros siempre será un gusto poder servirle. Saludos
by A verified traveler
Posted 16 Nov 2023
Comment from Hotel Management
12 Jan 2024 by Tu Casa en San Cristóbal , Hotel Management
Muchas gracias por su preferencia y para nosotros siempre será un gusto poder servirle. Saludos
