Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Glendale
Posted 21 Nov 2024
Place is right in town, freeway close if that bothers you bring a white noise box like we do.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Staff went out of there way to accommodate us!
by A verified traveler
Posted 11 Nov 2024
Beautiful surroundings area !
Comment from Hotel Management
12 Nov 2024 by Jessica M., Hotel Management
Hi Danh,Thank you so much for your fantastic review and perfect score! We’re thrilled to hear that every aspect of your stay met or exceeded your expectations. It’s our goal to provide an exceptional experience for each of our guests, and knowing that we achieved that for you is incredibly rewarding.Your feedback inspires our team to keep providing top-notch service, and we’re so pleased you enjoyed every part of your stay. We look forward to welcoming you back in the future and making each stay as memorable as this one. Thank you for choosing us!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Jessica M., Hotel Management
Hello Melissa,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations and would appreciate any specific details you’d be willing to share about what could have made your stay better. Our goal is to provide an excellent experience for all our guests, and your insights will help us improve. Please don’t hesitate to reach out directly if there’s anything we can do to make things right.
by A verified traveler
Posted 28 Oct 2024
Nice property, good size room, updated bathrooms, friebdly and helpful staff.
Comment from Hotel Management
12 Nov 2024 by Jessica M., Hotel Management
Hello William,Thank you for your kind review! We’re delighted to hear that you enjoyed our property, spacious rooms, updated bathrooms, and our team’s hospitality. It was a pleasure having you with us, and we look forward to welcoming you back soon!
by A verified traveler from Rio Verde
Posted 23 Oct 2024
Wonderful service and a nice remodeled room. Only downside was my room was on the side next to the freeway. The noise was not bad but I did hear it when I was awake. I did not hear any sounds when sleeping. Would book again .
Comment from Hotel Management
26 Oct 2024 by Jessica M., Hotel Management
Hello Christie,Thank you for sharing your experience with us! We’re delighted to hear you enjoyed our service and that the remodeled room met your expectations. It’s also great to know that the freeway noise didn’t impact your sleep, but we understand how it can be a bit noticeable at times. We look forward to welcoming you back for another comfortable stay, and thank you again for choosing us!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Jessica M., Hotel Management
Hello Leonora,Thank you for taking the time to complete the survey. We’re sorry to see that your experience didn’t meet your expectations, and we’d love to understand more about what went wrong so we can make improvements.If you’re open to sharing any specific feedback, please feel free to reach out to me directly. We’re committed to ensuring all our guests have a positive stay, and your insights are incredibly valuable in helping us achieve that.Thank you again, and we hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Jessica M., Hotel Management
Hello Elizaveta, Thank you for taking the time to fill out one of the guest surveys and for stay here at the Volare during your recent visit to San Clemente. We are happy to see that we were able meet your expectations during your most recent stay here with us. If you have any additional comments or feedback, please feel free to share them with us as we use them to further improve ourself and guest experience. Thank you again, for your feedback, we hope to see you again soon!
