Ratings based on 63 Verified Reviews

2.8 out of 5
2.8 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello Ricky,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
5 out of 5
by A verified traveler

Posted 25 Mar 2024
I’ve been using this hotel for years. I have always had great interactions with any staff, parking is always easy, and I love the convenience of the restaurant next door.
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello Steven,We're thrilled to hear that you've had consistently positive experiences during your stays with us over the years. It's great to know that you've found our staff friendly, parking convenient, and enjoyed the nearby restaurant. We appreciate your loyalty and look forward to welcoming you back on your future visits.
5 out of 5
by A verified traveler

Posted 20 Nov 2023
The thing that stood out from the moment we walked in was the friendliness of the staff and ease of check-in. We were there for the Revel Big Bear races, and the manager was putting out free Gatorade, granola bars and snacks for the athletes and family members. We were put on the first level so we didn't have to walk up the steps, and the room was comfortable and quiet. The location is so convenient with many restaurants within walking distance, and only a mile away from the race shuttles/busses. The staff was so accommodating to us and we will definitely go there again and highly recommend the Super 8!!
Comment from Hotel Management
22 Nov 2023 by Manager, Hotel Management
Hello Marianne,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that our friendly staff and easy check-in process made a great impression on you. It's wonderful to know that you appreciated the complimentary snacks and drinks provided for athletes and their families. We're glad you found your room to be comfortable and quiet, and also found our location convenient, with nearby restaurants and close proximity to race shuttles. We truly appreciate your recommendation and hope to welcome you back to the Super 8 in the future!
5 out of 5
by A verified traveler

Posted 19 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Manager, Hotel Management
Hello Angelica,Thank you for taking the time to leave a review. We strive to provide exceptional experiences for our guests and are delighted to hear that you had such a positive stay with us. We appreciate your kind words and look forward to welcoming you back on your next visit.
3 out of 5
by A verified traveler

Posted 1 Sep 2023
Comment from Hotel Management
23 Sep 2023 by Manager, Hotel Management
Hello CHIAHSI,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
5 out of 5
by A verified traveler

Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
19 Aug 2023 by Manager, Hotel Management
Hello Veronica,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
21 Jul 2023 by Manager, Hotel Management
Hello Yvonne,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
5 out of 5
by A verified traveler

Posted 27 Feb 2023
Comment from Hotel Management
20 Mar 2023 by Manager, Hotel Management
Hello Luis,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
5 out of 5
by A verified traveler

Posted 27 Feb 2023 on Hotels
Friendly staff. Great location.
Comment from Hotel Management
28 Feb 2023 by Manager, Hotel Management
Hello Juan,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and also our location. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
1 out of 5
by A verified traveler

Posted 19 Feb 2023 on Hotels
Comment from Hotel Management
21 Feb 2023 by Manager, Hotel Management
Hello Marita, Thank you for sharing this rating, and we welcome you to visit us again anytime.