Ratings based on 772 Verified Reviews

2.7 out of 5
72% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 31 Aug 2021 on Hotels
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Hi Vidal, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6
1 out of 5
by A verified traveler

Posted 30 Aug 2021
The reviews about this place check out. Super dirty and it smelled disgusting like a combination of smoke and some product trying to mask it. Keep in mind I asked for a non-smoking room and the room still had an ashtray and it smelled horrible. The bathroom was an abomination, completely dirty! The bedsheets still had blood stains on them and burned holes in them. They also felt dusty and unsanitary. The AC unit worked but it was very dirty. The towels are a disgrace at this place. There were random hairs everywhere and the floors were not very clean.
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Hi Stefany, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith #Team6
1 out of 5
by A verified traveler

Posted 5 Aug 2021 on Hotels
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Hi Arvic, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6
1 out of 5
by A verified traveler

Posted 3 Aug 2021
Room was not clean
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6
2 out of 5
by A verified traveler

Bad

Posted 15 Jul 2021 on Hotels
Room smelled like puke when we checked in.
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
3 out of 5
by A verified traveler

Okay for short stay

Posted 8 Jul 2021 on Hotels
My stay was okay, just one night for work close by. Hotel very close to fwy but was quiet. The room smelled like dirty feet 😯
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Hi Wendy, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6
1 out of 5
by A verified traveler

Posted 7 Jul 2021
Everything is run down and disgusting. I know it’s a motel 6 but woooww. Right off the bat, we get to our room, and no towels, soaked brown toilet paper, no cups, no soap. Complete disaster.
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. Lilith #Team6
2 out of 5
by A verified traveler

Bad organization

Posted 6 Jul 2021 on Hotels
No toilet towels had to wait to check in till 630 even though reservation for 3 had to wait for deposit till manager
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Hi Marie, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6
1 out of 5
by A verified traveler

Posted 6 Jul 2021
The hotel has roaches and the doors and walls are missing pieces
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
2 out of 5
by A verified traveler

Posted 6 Jul 2021 on Hotels
Comment from Hotel Management
10 Aug 2022 by Brand Experience Team, Hotel Management
Hi Candice, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Lilith #Team6
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