Ratings based on 970 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
No refrigerator as advertised-no bath just shower. I got in late so no help with quirky internet and tv. Too much fwy noise.
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Sherilyn,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Marissa, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Natalie #Team6
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Marrian, Thank you for the awesome rating! Natalie #Team6
by A verified traveler
Posted 17 Nov 2024
The floor was dirty like nobody swept or mopped it. There were bugs on the walls and cockroaches in my bed and on the floor and the room smelled disgusting.
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Denise,Thank you for your feedback. We appreciate you bringing this matter to our attention. If you have any further details or concerns you would like to share, please contact us. Maz K.#Team6
by A verified traveler
Posted 16 Nov 2024
The shower doesn't even work the TV is all busted disgusted , this place is literally for a low life I'm praying it and I was not expecting this
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Raylene,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
by A verified traveler
Posted 10 Nov 2024
There was deposit. And many places to eat. In walking distance
Didn't like the room service. No
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Gary,Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. Maz K.#Team6
by A verified traveler
Posted 10 Nov 2024
Worst motel possible, no room service!
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler from Fullerton
Posted 9 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Many bugs in the bathroom and sink area. I killed at least 10 of them in the 9 hours I spent there. Totally disgusting!
Comment from Hotel Management
15 Nov 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 8 Nov 2024
