Ratings based on 990 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Was nice and clean
Comment from Hotel Management
20 Nov 2024 by Guest Services, Hotel Management
Dear Allan, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Dear Agustin, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 4 Nov 2024
good service
Comment from Hotel Management
4 Nov 2024 by Guest Services, Hotel Management
Dear Sam, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 3 Nov 2024
Nice staff and clean rooms only wish they had security outside as their is too many crazy homeless outside nearby.
Comment from Hotel Management
4 Nov 2024 by Guest Services, Hotel Management
Dear Alma, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Guest Services, Hotel Management
Dear Irma, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Guest Services, Hotel Management
Dear Cesar, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 30 Oct 2024
Good
Comment from Hotel Management
30 Oct 2024 by Guest Services, Hotel Management
Dear Michael, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Guest Services, Hotel Management
Dear Carlos, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 14 Oct 2024
I stayed here for two nights and it was a great choice. The bed was comfortable, the room was quiet, the staff was nice, the shower had hot water and good water pressure, the breakfast had good quality and selection, and it is conveniently located next to shopping and the freeway. It's true that the surrounding area is not the best, but the hotel is a bit of an oasis surrounded by nice trees and plants and seemed to be set apart from the surrounding neighborhood. I felt safe. Also, there was ample parking. I would absolutely stay here again.
Comment from Hotel Management
16 Oct 2024 by Guest Services, Hotel Management
Dear Marina, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
by A verified traveler
Posted 7 Oct 2024
It was very close to the event we were attending and everyone was very helpful and friendly.
Comment from Hotel Management
8 Oct 2024 by Guest Services, Hotel Management
Dear Joyce, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel
