Ratings based on 95 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Was a pleasant stay
Comment from Hotel Management
13 Apr 2024 by General Manager, Hotel Management
Thank you, for choosing to stay with us, and we appreciate you taking the time to leave us a review. We are glad to hear you enjoyed your stay, please come again.
by A verified traveler
Posted 15 Mar 2024
Good
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Thank you, we appreciate you taking the time to leave us a review.
by A verified traveler
Posted 14 Feb 2024
Not clean at all
Comment from Hotel Management
14 Feb 2024 by General Manager, Hotel Management
We are sorry to hear about your experience with us. Had we known about your issues at the time of your stay we would have happily exchange your room for you. Again, we apologize for any inconvenience this may have caused you, and we will continue to work hard to correct these issues.
by A verified traveler
Posted 14 Jan 2024 on Travelocity
No wifi
Bad tv signal
Bad smelling bedspreads
Comment from Hotel Management
14 Jan 2024 by General Manager, Hotel Management
We are sorry to hear about your experience with us. We do have WiFi, you just need to ask for the password. We would have happily changed your bedspread had you asked us during your stay. We sorry about the tv signal, but this is out of control. We thank you for your feedback and we will work hard to make improvements.
by A verified traveler
Posted 11 Nov 2023 on Hotels
Comment from Hotel Management
12 Nov 2023 by General Manager, Hotel Management
Thank you, for choosing to stay with us, and we appreciate you taking the time to leave us a review.
by A verified traveler
Posted 27 Oct 2023
Comment from Hotel Management
17 Nov 2023 by General Manager , Hotel Management
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by General Manager, Hotel Management
Thank you for choosing to stay with us at the Texas Inn San Benito. We appreciate you taking the time to leave us a review.
by A verified traveler
Old
Posted 28 Sep 2023 on HotelsThe sheets were dirty. Broken fridge and Iron.
Dirty yellow towels and over poor hygiene.
Not recommend!
Comment from Hotel Management
28 Sep 2023 by General Manager, Hotel Management
We are sorry to hear about your experience with us. We did check the fridge in the room that was rented to you and it is working just fine. The iron isn't working, but had we known about this issue at the time of your stay we would have happily replaced for a new one. As for the towels, when they get washed sometimes the older towels tend to get mixed up with the newer ones, and again we would replaced them for newer ones to your liking had you notified us at the time of your stay. We apologize for any inconvenience this may have caused to you and your family.
by A verified traveler
Posted 7 Jun 2023
Comment from Hotel Management
27 Jun 2023 by General Manager, Hotel Management
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.
by A verified traveler
Posted 18 Apr 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by General Manager, Hotel Management
Thank you for choosing to stay with us, and we appreciate you taking the time to leave us a review.
