Families find their ideal getaway at Grupotel Orquidea in Bahia Feliz, featuring four outdoor pools and a children's pool with waterslide. The spa offers sports massages and manicure/pedicure services. Guests can dine at three restaurants or visit the café for a coffee.
Located on the beach, Grupotel Orquidea is in Bahia Feliz, a neighborhood in San Bartolomé de Tirajana. Maspalomas Lighthouse is a notable landmark, and the area's natural beauty can be seen at Maspalomas Dunes and Anfi Beach. Traveling with kids? Consider Sioux City Park and Centro Cultural San Fernando de Maspalomas. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our San Bartolomé de Tirajana travel guide
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
What's nearby
Las Palmas Beaches
7 min walk - 0.6 km
Bahía Feliz
1 min walk - 0.0 km
El Aguila Beach
12 min walk - 1.0 km
San Agustin Beach
6 min drive - 6.4 km
Sioux City Park
7 min drive - 3.8 km
Getting around
Gran Canaria Airport (LPA)
20 min drive
Restaurants
El Sultan
4 min walk
Bamira
4 min drive
Restaurante Chino Yaso
3 min walk
Bar Tara Mélia Tamarindos
6 min drive
Restaurant Gloria Palace San Agustín Thalasso & Hotel
7 min drive
About this property
Grupotel Orquidea
Upscale family-friendly hotel located in Bahia Feliz
Take advantage of a terrace, a coffee shop/cafe, and a garden at Grupotel Orquidea. With amenities like a beachfront location and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
An elevator, a 24-hour front desk, and 2 meeting rooms
Massage treatment rooms, ATM/banking services, and a front-desk safe
A banquet hall, smoke-free premises, and a billiards/pool table
Room features
All 255 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Wardrobes/closets, electric kettles, and daily housekeeping
All inclusive details
All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Lifeguards
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
Property is also known as
Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol
Frequently asked questions
Does Grupotel Orquidea have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.
How much does it cost to stay at Grupotel Orquidea?
As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on Mar 23, 2026 start from P9,675, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grupotel Orquidea pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Grupotel Orquidea?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Grupotel Orquidea?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Grupotel Orquidea?
Some rate plans available at this hotel are all-inclusive.
Where is Grupotel Orquidea located?
Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Karting Club Gran Canaria are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grupotel Orquidea Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean hotel with good staff. Nice amenities and lovely breakfast. Only downside is that there is no parking - but parking on nearby roads are free.
Would stay here again!
Namo
Stayed 3 nights in Dec 2025
8/10 Good
clive
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
Was a nice room very good food nice bar with good snacks available entertainment was great
clive
Stayed 2 nights in Nov 2025
8/10 Good
Denise
Nov 4, 2025
Liked: Cleanliness, staff & service, amenities
Good family friendly hotel, lovely staff and great food and drink in the all inclusive option. The children’s buffet in the main restaurant is a nice touch and the snack bar is great for feeding hungry little ones throughout the day.
Room was spotless, staff lovely helpful people. The only fault in my opinion was there was no room at all between sunbeds so you had to climb on from the end.
This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Very busy hotel. More than we expected. The beach on the photos does not refer to the hotel as it’s public and nearby beach was rocky. The swimming pool was packed. The restaurant and food were beyond expectations. Brilliant choice and delicious food. Not sure if I’d stay for 1-2 weeks holiday in this property period, but 1 night stay over was fine. Thank you
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue.
Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Great for kids and parents. My 3 year old loved it. Room were spacious , the mattress weird. No conditionner just shampoo. They could have nespresso machine instead of instant coffee and their mini fridge is not cold if you plan on keeping milk for your toddler, had to use a cooler w ice. They got free apples at reception and there’s a grocery store 2 min walking distance.
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
We came to this hotel not very happy because we had to pay for my 2 kids which I was told where not in my reservation although when i did my booking I put my 2 kids and their age Expedia told me I didn’t put them. It’s wasn’t true but because I had no time to check for any other place I had to pay 490€ extra. So i went to this hotel not very happy, but for my greatest surprise we had a wonderful time in the hotel, everyone was so good in their mansion my kids enjoyed every day of their stay in this hotel. Thanks to everyone that made our stay a wow. Especially Marcus. You are a star
The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them!
The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to.
One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Verified traveler
Stayed 4 nights in Feb 2025
10/10 Excellent
paul
Sep 29, 2025
Child care
Hotel was good. Child care was very good
paul
Stayed 2 nights in Sep 2025
8/10 Good
Lena
Jun 7, 2025
Liked: Cleanliness, room comfort
The food was good.
Lena
Stayed 7 nights in May 2025
8/10 Good
Peter
Nov 7, 2025
Liked: Amenities
The room could be much better; there were a few cockroaches in the bathroom, and the mattress had extra padding which slipped, meaning there was risk of falling out of bed if it had moved.
The facilities were good but the staff, although pleasant could have been more helpful
Beware they will try to charge ridiculous made up fees for everything.
Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help.
AC wasn't working.
Only positive aspect is the view from the room.
But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Verified traveler
Stayed 2 nights in Jan 2024
8/10 Good
Mariell carmen
Oct 19, 2024
Liked: Property conditions & facilities
Family with kids 3 and 5 year
Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained.
The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering.
There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies.
The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.