Ratings based on 127 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by san, Hotel Management
thank you
by A verified traveler
Posted 12 Sep 2024
We enjoyed our stay. Had no problems. The place is a little dated but clean and quiet just what we needed for sleeping.
by A verified traveler
Posted 9 Sep 2024
San Augustine Inn - The inn keeper is the best
by A verified traveler
Posted 16 Jul 2024
This is a get what you pay for option .
I needed to be close to that area . Crickets on the floor in the room. AC did not blow very cold. I would stay there again. The low nightly rate was clench.
by A verified traveler
Posted 14 Jul 2024
Initially, the room appeared pleasant and clean enough. We were pleased considering the price we paid. But then we saw the spider webs with critters in it in the ceiling, and the sink would not drain; my husband fixed it. Worse than that, we had an influx of flies the next morning when no door was opened. That was pretty scary. Luckily, we were getting ready to leave.
Comment from Hotel Management
15 Jul 2024 by san, Hotel Management
thank you for lets know you have problem we can take care of
by A verified traveler
Posted 5 Jul 2024
I didn’t like the mattress, really saggy no matter where I sat/lay on it. TOILET WERE TO Low.
Comment from Hotel Management
5 Jul 2024 by san, Hotel Management
Thank you for let us know Toilet was not a low it regular
by A verified traveler
Posted 30 Jun 2024 on Hotels
Bring you some fly spray, bug spray, and a broom. The first one they gave me had flies all over the floor and hair and the bed. The second one was not so bad; it only had a couple of dead crickets crickets in it. The only thing that made me give customer service a three was the lady who checked me in and was so polite and friendly. But her manager was rude and told me that there were flies everywhere when I told them there were dead flies all over the room.
Comment from Hotel Management
3 Jul 2024 by manager, Hotel Management
This person was lied we check the room after he move we cannot find any fly or anything we still give different room and he still had a problrm
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
3 Jul 2024 by san, Hotel Management
thank you
by A verified traveler from Winnfield
Posted 23 Apr 2024
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by san augustine inn, Hotel Management
Thank you for giving me the opportunity to she didn't stay.at the motel
