Ratings based on 10 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2023
The four bed room house was amazing, the staff is friendly and helpful, most of all the view of the mountains and lake are a wonder to wake up to in the morning.
Downside is a boat is the only why to reach it, do not follow the GPS up the mountain, stop at the pier. The stairs up from the dock up to the house are in water and will move with the waves, the dock will move too.
by A verified traveler
Staff was nice. Property was “meh.”
Posted 8 Jun 2022 on HotelsFirst off, I want to say how friendly Mario the manager is and the staff. They greet you with smiles and provide good service. The issues I have are not with them.
First off, the property is not in San Antonio Palopo. It’s about a 10-min boat ride away. So you’re going to be isolated. It’s kinda like glamping, if you’re into that.
Second, the property is nicer in pictures than it is in real life. There was no obvious hot water in our unit and the shower head was some sort of plastic with wires hooked up. I didn’t bring up the lack of hot water because at that point I had decided to book somewhere else.
Besides the bathroom, the fixtures and furnishings were dated. It would take too much to spice things up, but this must not be the owners priority.
It would be nice if the owners put some more care into the little things because the staff is very accommodating.
by A verified traveler
Excellent retreat
Posted 22 Aug 2021 on HotelsBeautiful place. The manager and staff were friendly, helpful and thoughtful. Communication was great. We enjoyed a beautiful evening. The rooms are designed for maximum view of the lake and surrounding mountains. Myriad bird songs in the morning. My wife said “This place is magical”. I couldn’t agree more
Comment from Hotel Management
25 Aug 2021 by Mario, Hotel Management
Muchas gracias por su comentario estamos para que su estadía sea más placentera
by A verified traveler
Posted 3 Jan 2019 on Hotels
Comment from Hotel Management
6 Jan 2019 by Mario, Hotel Management
Gracias por sus comentarios estamos tratando de mejorar dia a dia
Recommended
for Everyoneby A verified traveler
Great place to relax
Posted 19 Sep 2016Great hotel , close to cultural towns ...
Great staff
Recommended
for Everyoneby A verified traveler from Guatemala City
Nice hotel to rest
Posted 16 Aug 2016
Pros: The view was wonderful! I really liked it. The hotel was a really special.
Cons: Please control the temperature of the pool early in the morning to get it warm. It would be a good idea to have a store with wine, groceries, etc.
Location: From San Antonio Palopó the boat took 10 minutes or less to reach the hotel. It is a really near and calm place.
The rooms are beautiful with an awesome view to the Lake. Most of the personnel was warm. Our stay was pleasant and very comfortable, except that the pool was so cold, in a gray day. So, it was a problem for me because my kids wanted to stay inside the pool. The food was good. I think a hotel that is away from town and shops, would better have a little store inside to purchase things like chocolate, chips, wine, etc. Definitely I would stay again at this hotel since I really loved the view.
Comment from Hotel Management
28 Aug 2016 by Administration, Hotel Management
Dear Marie, thank you for your review. We'll be anxiously awaiting your next arrival!
by A verified traveler
Posted 21 Mar 2023
Lo mejor de lo mejor !!!! Encantada con las instalaciones con el personal con la ubicación ... con todo !!!
Comment from Hotel Management
2 Apr 2023 by Admin, Hotel Management
muchas gracias por su comentario
by A verified traveler
Posted 4 Jan 2022
El precio del hotel no va de acuerdo con el nivel de habitaciones ! El servicio muy bueno muy atentos ! Pero el precio es muy alto para el tipo de habitación.
by A verified traveler
Excelente estadia en Atitlan Villas
Posted 24 Aug 2018 on HotelsExcelente!!!
El lugar es muy lindo, tranquilo, lejos del bullicio de los pueblos mas grandes. La vista del lago y de los volcanes es preciosa.
El sendero para hacer camintata tiene unas vistas lindas.
El acceso al hotel es unicamente por bote, pero el hotel te va a traer y cuando termina tu estadia te va a dejar sin costo extra.
El personal 100 puntos, es muy servicial. La comida excelente.
Es recomendable para estadias tanto cortas, como largas.
Para personas con problemas para subir gradas no es recomendable, a no ser que se hospeden en las villas mas cercanas al lago. Para las demas villas hay que subir gradas.
Felicidades a Mario y a su equipo que hacieron de nuestro hospedaje muy placentero.
Volveria a hospedarme en Atitlan Villas sin dudarlo un momento.
Comment from Hotel Management
26 Oct 2018 by Admin, Hotel Management
Muchas gracias y exitos en sus actividades los esperaremos nuevamente algún dia para servirles lo mejor que podamos
by A verified traveler
Posted 23 Jan 2018 on Hotels
Comment from Hotel Management
27 Jan 2018 by Admin, Hotel Management
Gracias por sus buenos comentarios
Saludes
