Ratings based on 999 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Customer Service, Hotel Management
Marco,Thank you for staying with us at The Gunter Hotel. We’re delighted you had such a wonderful experience. Our team looks forward to welcoming you back soon!
by A verified traveler from Newmarket
Posted 20 Jul 2024
Good
Comment from Hotel Management
22 Jul 2024 by Customer Service, Hotel Management
Thank you for sharing your perfect rating with us, Rogerio!It's wonderful to see how much you appreciated your time at The Gunter Hotel! We want everyone to feel right at home at The Gunter Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
22 Jul 2024 by Customer Service, Hotel Management
Thanks for the perfect rating, Claudia!We're pleased to hear that you have fully enjoyed your stay at The Gunter Hotel, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
by A verified traveler
Hotel is old
Posted 11 Jul 2024 on HotelsComment from Hotel Management
12 Jul 2024 by Customer Service, Hotel Management
Thank you for your feedback. The hotel is currently undergoing a full renovation that will address any concerns regarding its condition. We hope to have the opportunity to provide you with an improved experience in the future.
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Customer Service, Hotel Management
Shaun, thank you for your excellent rating of The Gunter Hotel! Our team members are delighted to hear that you had a positive experience. We are currently undergoing a full renovation to enhance our guests’ future stays and we hope to welcome you back soon to enjoy our updated facilities.
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
7 Jul 2024 by Customer Service, Hotel Management
Steven, thank you for your excellent rating! The team at The Gunter Hotel is thrilled to know you enjoyed your stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 4 Jul 2024 on Hotels
This hotel is under Reno till Dec 2024 . Not mentioned when I booked on hotel.com
Noisy they turn the water off even flush water during the day no one told us at check in .. we had extended our stay but left early . We complained and we got a better room .. however there was a leak in the new room so they asked us to move again .. we left . The staff was kind and helpful especially Sara but hotels.com
Should do a better job to inform the customer . It’s a beautiful property ina lovely location.. such a shame
Comment from Hotel Management
4 Jul 2024 by Customer Service, Hotel Management
Anuradha, thank you for sharing your experience. It's unfortunate that your stay was disrupted. The hotel is currently undergoing a full renovation which will address many of these concerns. It’s great to hear that Sara and our team members were helpful and kind. The property's location and beauty are valued, and improvements are underway to enhance guests' experience.
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Customer Service, Hotel Management
Silvia, the team at The Gunter Hotel is thrilled to see your perfect rating! Thank you for your support. We look forward to having you stay with us again soon.
by A verified traveler
Posted 2 Jul 2024
Love the location and old style! Very nice!!
Comment from Hotel Management
4 Jul 2024 by Customer Service, Hotel Management
Hello Heather,Thank you for your delightful feedback! The Gunter Hotel is pleased you enjoyed its unique charm and prime location. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
3 Jul 2024 by Customer Service, Hotel Management
Joan, thank you for rating your experience at The Gunter Hotel so highly. The team members are thrilled to know you enjoyed your stay. We look forward to welcoming you back!
