Ratings based on 940 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Robyn, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any details from your stay so we can address your concerns and improve our services.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Matilda,We're thrilled to hear you had such a wonderful stay with us! Our team hopes to welcome you back again soon for another exceptional experience.
by A verified traveler
Posted 26 Oct 2024
Should look into having onsite security. Parking lot was full of people at 1-2 am. I get it that utility crews need a place to crash but it definitely isn’t a good look.
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello max,We appreciate your feedback and apologize for any inconvenience this may have caused. Our team is always looking for ways to enhance our guests' experiences, and we will take into consideration your suggestion regarding onsite security for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 3 Sep 2024
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Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello Azucena, We appreciate you taking the time to share your feedback with us. We will share your comments with our team for further review. Guest satisfaction is our top priority, and we hope to welcome you back for an improved experience in the future.
by A verified traveler
Posted 2 Sep 2024
Not a clean property and very dated. Needs to be remodeled or closed.
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Renee, We appreciate your feedback and apologize for falling short of expectations. Our team strives to provide a comfortable stay for all guests. Thank you for bringing this to our attention as we continue to work on improving our services.
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Erika,We are delighted to hear that you had a wonderful stay at our hotel! If you ever visit us again, we hope we can make your experience even better.
by A verified traveler
Posted 22 Aug 2024
Breakfast was not good, enjoy a good variety.
Eggs were like out of a package, didn’t task like eggs. The sausage was not good what so ever, milk was warm. No other food availability
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Hello Charles David,We value your feedback regarding our breakfast offerings. We strive to provide a variety of freshly prepared options to cater to all tastes. Your comments will be shared with our team for review and improvement. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 13 Aug 2024
The smell was horrible. Got changed into another room and it smelled like old moistured mold. The beds were dirty and it just felt dirty all over
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Deisy, We appreciate you sharing your experience with us. Your feedback will be shared with our team to ensure improvements are made. Should you have any further concerns, please feel free to reach out to our management team directly.
by A verified traveler
Posted 12 Aug 2024
Rooms had a humid or moldy smell.. one room smell like someone smoked in there and they are suppose to be non smoking rooms.. asked for air freshener and the front desk lady was rude and started getting upset because she claimed that she could not smell anything. I do not recommend.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Amairani, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable for us to address any issues promptly. We encourage guests to report any concerns during their stay to ensure a comfortable experience. Please feel free to contact our management team for further assistance.
by A verified traveler
Don’t expect much
Posted 11 Aug 2024 on HotelsThe hotel was ok for value but the breakfast was barely edible. Beds were very noisy and room didn’t have AC going when we arrived so it was over 80 in the room. Location was convenient
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Jonathan, We appreciate your feedback and are glad you found value in your stay with us. We take note of your comments on breakfast and will share them with our team for review. Our location is indeed convenient for our guests to enjoy. For any further concerns, please feel free to reach out to our management team.
