Ratings based on 753 Verified Reviews
2.6 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Room had very bad smell, deadlock was not working, regular lock and latch was working, room had broken furniture.
Comment from Hotel Management
3 Dec 2024 by Brand Experience Team, Hotel Management
Hi Kartavya,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 1 Dec 2024
Al around good
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Dusty,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
by A verified traveler from San Antonio
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Brand Experience Team, Hotel Management
Hi Alexandra, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Monique, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
by A verified traveler from Calgary
Posted 22 Nov 2024
Was a great place to stay for the night while in San Antonio although the floors were not clean. My puppy spilled some water and I went to wipe it up only to find the floor was filthy. We had only been there a few minutes.
Comment from Hotel Management
27 Nov 2024 by Dee, Hotel Management
Thank ypu
by A verified traveler
Posted 20 Nov 2024
Great location clean rooms reasonable price
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Monique,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A verified traveler
Posted 4 Nov 2024
Very clean
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Quentin, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Sonya,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Jacqueline,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
