Ratings based on 28 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
This hotel is a treasure! The rooms are large and lovely, the views of the wetlands spectacular. The food is beautifully prepared. We enjoyed the pool as well. The hotel offers several tours; we chose the wetlands by horseback tour. It exceeded all expectations. We just wish we had more time there!
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
9 Aug 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear JacquelineGreetings from Rancho Humo Estancia…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
by A verified traveler
Posted 17 Jun 2024
What a beautiful place and surroundings! Kenneth is a wonderful host and guide. He was attentive to our every need and a joy to talk to. We are hoping to come back soon and spend more time.
Comment from Hotel Management
9 Aug 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Jacqueline,Greetings from Rancho Humo Estancia...!!!Thank you so much for taking the time to share your comments! We're absolutely thrilled to hear that you had a wonderful experience at our property. Your kind words truly motivate our entire team who works tirelessly to create unforgettable moments for our guests.We appreciate you acknowledging our efforts, and it means a lot to know that we succeeded in making your stay enjoyable. We would love to welcome you back again in the future! Let us know if there's anything we can do to make your next stay even more special.In the meantime, we wish you all the best!
by A verified traveler
Posted 21 Apr 2024
the staff was super helpful
Comment from Hotel Management
22 Apr 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Jeff: Greetings from Rancho Humo Estancia…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
by A verified traveler
Very hospitable. Off the beaten track
Posted 2 Apr 2024 on HotelsI wasn't totally sold on this place when I first showed up. The building was very nice, but the weather was super hot, the area was very dry and dusty, and the mosquitos were so intense I wasn't sure how we'd be able to do anything outside for the 2 days we'd be there. This was on a trip in March where we had no issues with mosquitos anywhere else we visited.
But the longer we stayed, the more it grew on me and my family. The host, Kenneth, was very kind and helped us explore the area. On our first afternoon there, we saw a whole bunch of different birds within a couple hundred yards of the hotel door, including the most amazing little screech owls.
The food in the restaurant was very good, but it was the only place available. We managed to get by for lunch just on food we had with us (there was a small refrigerator in the room) and then enjoyed dinner at the restaurant.
The road into Rancho Humo was unpaved, but it was flat and easy to drive on, especially compared with other roads we drove in Costa Rica.
Comment from Hotel Management
8 Apr 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Guest: Greetings from Rancho Humo Estancia…!!! Thank you very much for your fantastic review. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards.
by A verified traveler from JERSEY CITY
Posted 3 Mar 2024
Book here if you want to see Palo Verde National Park. They also have tours on their own property and the river.
Make sure to understand the schedule for the tours to be able to take advantage of them. The hotel is a luxurious outpost, off the beaten path.
Comment from Hotel Management
6 Mar 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Susan:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
by A verified traveler
Great place for high-endish hotel.
Posted 5 Feb 2024 on HotelsOverall it was a good experience. Few things I wished I had known before I booked the place. Because it’s such a remote place there’s no other restaurants around that you’re stuck eating at the hotel. It’s gourmet food, very good but pricey, $30 per person do dinner, 25 for lunch. I should have asked ahead of time, so didn’t expect it to be that high. We had a beautiful room with balcony and wonderful view, watched birds passing by, starry nights so the room was worth the price. However, we didn’t have hot water the whole time,I really needed a hot shower one of the nights (we stayed 3nighs) after a long tiring day but shivered under a cool water. They never got around to fixing it. Also, no tv in the room which is strange, tv was one of the amenities. It’s a good location for going into the Palo Verde, hiring a boat to go across the river, totally worth the long hike, saw hundreds of birds in the lagoon area and other animals roaming the forest. Take lot of water. We would have hired a guide but didn’t work out.
Comment from Hotel Management
6 Feb 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Customer:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
by A verified traveler
Posted 4 Feb 2024
This place is off the beaten path, but we saw many unusual birds and we were treated like royalty. Large room with a sweeping view. Kenneth, our “guide” gets an A for customer service, and is a pretty good naturalist as well. Food was very good and reasonably priced as well.
Comment from Hotel Management
6 Feb 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear John:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score and comments about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
by A verified traveler
Service is amazing
Posted 29 Jan 2024 on HotelsWe spent two nights here and at first I was disappointed because I thought we would have easy access to Palo Verde National Park. This is not the case but Kenneth quickly eased my mind and set us up with a boat tour and bird watching. He was amazing and made our stay memorable. I am so happy we stayed here and it’s all because of the service we received. Highly recommend if you want to spend time in a small village ( less than 200 people) and receive unparalleled attention. The food was fantastic.
Comment from Hotel Management
6 Feb 2024 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Deborah:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by Maria Fernanda Gonzalez - Customer Service, Hotel Management
Dear Ruben:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
