Ratings based on 187 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Was a great little place
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Hey, Buffy! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
by A verified traveler
Posted 29 Sep 2024
I stayed 5 total nights not even once the room was cleaned or bed made not even one time
Comment from Hotel Management
30 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused during your stay. This is definitely not the experience we strive to provide our guests.
We deeply regret the oversight in not cleaning your room or making your bed throughout your entire stay. Rest assured, we have shared your feedback with the concerned team to ensure such lapses are not repeated in the future.
If there is anything else we can do to make it up to you or if you require further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to assist you.
Thank you for choosing OYO Rooms and giving us an opportunity to improve.
Warm regards,
Team OYO
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
19 Sep 2024 by Barbara, Hotel Management
Thank you for rating us with such awesome words, Belinda! We will strive to keep up with your expectations every time. Regards, Barbara
by A verified traveler
Posted 22 Aug 2024
Good
Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
Great to hear this, Adam! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa
by A verified traveler
Review oyo
Posted 19 Aug 2024 on HotelsComment from Hotel Management
13 Sep 2024 by Lisa, Hotel Management
Hello Antonio, Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
13 Sep 2024 by Lisa, Hotel Management
Hello Albert, Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Joey, Hotel Management
Thank you for your feedback, Ernesto! We have shared the same with our concerned team and necessary steps towards improvement will be taken from our end. Regards, Joey
by A verified traveler
Posted 24 Jul 2024
Greatest
Comment from Hotel Management
31 Jul 2024 by Barbara, Hotel Management
Thank you for rating us with such awesome words, Alfred! We will strive to keep up with your expectations every time. Regards, Barbara
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
28 Jul 2024 by Amy, Hotel Management
Apologies for the problems you had faced, Ramiro! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 10 Jul 2024
The towel was yellow and worn out. Looks bad
Comment from Hotel Management
15 Jul 2024 by Eva, Hotel Management
Hi, Hong! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
