Ratings based on 1,200 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
👍
Comment from Hotel Management
2 Jan 2025 by Hotel manager, Hotel Management
Dear Monica,Thank you for your review and for rating us 4 out of 5! We’re happy to hear that your stay was enjoyable. Your feedback is important to us, and we look forward to improving for your next visit. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Dec 2024
We like front desk attention, very quiet and safe place although Interstate highway is at the front.
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Maria,We are delighted to hear that you appreciated the attentive service you received at our front desk and enjoyed the quiet and safe environment of our hotel, despite its proximity to the Interstate highway. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. Thank you for sharing your experience with us.
by A verified traveler
Posted 29 Dec 2024
Property is not clean, bathtub is dirty and shower is not working. Light was not working in bed room, breakfast area was dirty, no proper service. Totally it was not so good experience.
Comment from Hotel Management
29 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for sharing your experience with us. We're truly sorry to hear about the cleanliness issues and the service shortcomings you encountered during your stay. This is not the standard we strive for, and we appreciate your feedback as it helps us improve. Please know that we are addressing these concerns promptly to ensure a better experience for our guests in the future. We hope you’ll consider giving us another chance to provide you with the quality stay you deserve.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Dec 2024
Hair in the shower
Dirty sheets
Comment from Hotel Management
23 Dec 2024 by Manager, Hotel Management
Hello Patricia, I apologize for the inconvenience you experienced during your stay. Your feedback has been noted and will be shared with our housekeeping team for further attention to ensure a higher standard of cleanliness in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Nelson,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back again soon for another fantastic stay.
by A verified traveler
Posted 20 Dec 2024
Staff was polite whenever they eventually showed up to the front desk. Floors in the room were filthy, sheets and blankets were stained. A/C barely worked and TV didn't work at all. Thankfully I only booked one night. Paid $80ish for the room, felt like I paid $30. Will never stay here again.
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Johnathon,Thank you for sharing your feedback with us. We regret to hear about the issues you encountered during your stay. We will address your concerns with the relevant departments to ensure a better experience for our future guests. Your comments are valuable to us as we strive to improve our services.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Hotel manager, Hotel Management
Dear Isabella,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We take your concerns seriously and will address them to improve our service. We hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Manager, Hotel Management
Hello Marocky,We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 16 Dec 2024
Bed horrible animals 😢
Comment from Hotel Management
17 Dec 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that the bed did not meet your expectations, and we apologize for any issues with animals during your stay. We take your concerns seriously and will work to resolve these matters to ensure a more comfortable experience for future guests. We appreciate your input and hope to improve your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Dec 2024
Bad service
Comment from Hotel Management
16 Dec 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that you had an unsatisfactory experience with our service. We strive to provide excellent hospitality, and your comments will help us improve. We hope you'll give us another opportunity to better serve you in the future.Sincerely, Hotel Manager
