Ratings based on 974 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Ben Turner, General Manager, Hotel Management
Hello and thank you very much for taking the time to share your review with us; we truly appreciate it.We look forward to welcoming you back when another opportunity arises!Have a great day,
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Ben Turner, General Manager, Hotel Management
Hi,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Thank you we loved everything about this property!
Comment from Hotel Management
8 Nov 2024 by Ben Turner, General Manager, Hotel Management
Hello!Thank you very much for your review and comments, we truly appreciate you taking the time to share your experience with us!Thank you for making La Cantera Resort & Spa your home away from home and we look forward to welcoming you back again soon!Have a great day,
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Nice views
Comment from Hotel Management
4 Nov 2024 by Ben Turner, General Manager, Hotel Management
Hi,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
I liked it, was refreshingly refined and upscale. The staff was helpful and the room was pleasant. Will be visiting again.
Comment from Hotel Management
4 Nov 2024 by Ben Turner, General Manager, Hotel Management
Hello,Thank you for sharing your feedback with us, we appreciate it very much!We are glad to hear that you enjoyed your stay with us. We hope that you will continue to make La Cantera your home away from home and return again soon!We look forward to welcoming you back when another opportunity arises.Thanks again!
2 out of 5
by A verified traveler from Chino Hills

Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Ben Turner, General Manager, Hotel Management
Hello,Thank you for sharing your review with us, we truly appreciate it.We noticed that you gave us a low rating and we apologize for any inconvenience you encountered during your stay.We hope that you will provide us another opportunity in the future to extend 100% guest satisfactions.Thank you,
1 out of 5
by A verified traveler from Missouri City

Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Ben Turner, General Manager, Hotel Management
Hello,We sincerely apologize that your recent visit did not meet your, nor our, expectations. We appreciate your efforts in sharing this feedback with us. In our practice of continually evolving our service methods, we have shared your comments with our team. Ultimately, we thank you for the time you have taken in communicating your experience to us and for your business.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Ben Turner, General Manager, Hotel Management
Hi,Thank you for taking the time to share your feedback, we truly appreciate it!We hope that you will return again when another opportunity arises. Thank you for your business and we look forward to welcoming you back again soon!
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Ben Turner, General Manager, Hotel Management
Hi,Thank you very much for taking the time to share you feedback with us, we truly appreciate it!We hope that you will visit us again in the future, when another opportunity arises to return to the San Antonio hill country.Have a great day,
5 out of 5
by A verified traveler from Katy

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ben Turner, General Manager, Hotel Management
Hello!Thank you very much for taking the time to share feedback regarding your recent visit to our resort. We truly appreciate it!We are glad to hear that you enjoyed your stay and look forward to welcoming you back when your travels bring you back to the San Antonio hill country.Thanks again and have a great day!