Ratings based on 958 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Victor R., Hotel Management
Thank you!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Victor R., Hotel Management
Thank you!
by A verified traveler from Little Elm
Posted 18 Nov 2024
Very clean and nicely furnished. Plenty of room. Fantastic location! Will definitely stay here again.
Comment from Hotel Management
18 Nov 2024 by Victor R., Hotel Management
Thank you for the great score. Come back and see us soon!!
by A verified traveler
Posted 16 Nov 2024
Entrance is so inconspicuous that it is difficult to find
Comment from Hotel Management
16 Nov 2024 by Victor, Hotel Management
My apologies for that. So happy that you enjoyed your stay!
by A verified traveler
Posted 14 Nov 2024
The hotel manager was rude when I tried to talk with him about issues.
Comment from Hotel Management
14 Nov 2024 by Tiffany R, Hotel Management
Thank you for your feedback. We're genuinely sorry to hear about your experience with the hotel's assistant manager. We strive to provide excellent customer service, and it’s concerning to hear that you felt the manager was rude. We take your comments seriously and will address this matter internally to ensure that future guests have a more positive and respectful experience. If you’d like to share more details, please feel free to reach out directly. We hope to have the opportunity to welcome you back and provide you with a much improved stay.
by A verified traveler
Posted 12 Nov 2024
Good
Comment from Hotel Management
12 Nov 2024 by John, Hotel Management
Thanks Naveed
by A verified traveler
Posted 10 Nov 2024
Great Property with access to the river walk
Comment from Hotel Management
12 Nov 2024 by John, Hotel Management
We're glad you enjoyed your stay with us Rebecca
by A verified traveler
Posted 9 Nov 2024
Beautiful rooms and awesome location! Will stay there again..
Comment from Hotel Management
12 Nov 2024 by John, Hotel Management
We can't wait to welcome you back Roy!
by A verified traveler
Posted 9 Nov 2024
Everything is close and there’s a lot of transportation options. Very convenient, had exactly what we were looking for.
Buffet is alright, various options.
Staff was very nice, friendly and supportive.
Comment from Hotel Management
12 Nov 2024 by John, Hotel Management
Thanks for the great review Karen!
