Ratings based on 989 Verified Reviews
2.3 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
You must understand what you are paying. I was okay there for my stay.. Its not like they are unchanging and not worth it
Comment from Hotel Management
24 Nov 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Nick P
by A verified traveler
Posted 22 Nov 2024
The property was in really rough shape despite being surrounded by some nice businesses. The entire exterior (from the parking lot to the stairs to the buildings) was borderline dilapidated. The room was not particularly clean: it smelled of smoke when I first arrived, there was some noticeable trash on the floor, the sheets and pillow cases had various unknown stains, there was chipped and peeling paint on the walls and in the shower, etc. I killed at least a half dozen of some bug that looked like a miniature roach during my 3 night stay. There was no iron or ironing board to use for my clothing on my business trip, which is usually a staple. The Continental breakfast was just some cereal, a single waffle maker with syrup, and some white bread (I didn't even see a toaster).
The air conditioning worked well though, the water pressure and temperature were good, and it was generally quiet while I slept. But sleeping is about the only thing I'd recommend at this property.
Comment from Hotel Management
24 Nov 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Nick P
by A verified traveler
Posted 13 Nov 2024
The room looked like a slum apartment from a movie. It is less then 1 star.
Comment from Hotel Management
13 Nov 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Nick P
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P
by A verified traveler
Posted 17 Oct 2024
Tucked away
Comment from Hotel Management
17 Oct 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Nick P
by A verified traveler from Austin
Posted 9 Oct 2024
Very run down and in an unsafe area. We worried about our car being broken into. The front desk staff was professional but that was the only good thing about this place. We ended up leaving early. Do not recommend.
Comment from Hotel Management
10 Oct 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P
by A verified traveler
Posted 18 Sep 2024
The pictures are a complete. The place looks like a bunch of random motels and there’s names everywhere I had no idea where the front office was supposed to be so I couldn’t even check in. The person who picked the building phone up spoke very fast with an accent so it was very hard to understand him and I was shocked to see how sketchy the whole area looks. This place isn’t worth it at all even if it’s cheap trust me
Comment from Hotel Management
18 Sep 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P
by A verified traveler
Posted 9 Sep 2024
Cleanliness was not up to par
Comment from Hotel Management
9 Sep 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by NP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Nick P
