Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 19 Dec 2024
Everyone was great and very helpful
Comment from Hotel Management
20 Dec 2024 by /sr, Hotel Management
Hello Tamnia,I thank you for your review of our property. I thank you for being our guest. I thank you for your kind words. I will make sure to share with our team.
by A verified traveler
Posted 16 Dec 2024
We liked this property. Free parking and easy walk to the river walk. If you dont want to pay the high prices “on the river walk “ this is a great choice. We will stay here again
Comment from Hotel Management
16 Dec 2024 by /sr, Hotel Management
Hello Thomas Kent,I thank you for your review of our property. I thank you for being our guest. I thank you for your comments. I will make sure to share with our team.
by A verified traveler
Posted 15 Dec 2024
Room service was lacking,I asked for washcloths,and a handtowel,2 days later,I went to the front desk to get them and toilet paper which we also needed by then.The front desk staff ,however,was wonderful,helpful,courteous. One of the staff even offered me her own umbrella to use for the day.
Comment from Hotel Management
16 Dec 2024 by /sr, Hotel Management
Hello Joey,I thank you for your review of our property. I thank you for being our guest. I thank you for your comments. I will make sure to share them with our team.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by /sr, Hotel Management
Hello Karla,I thank you for your rating of our property. I thank you for being our guest.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by /sr, Hotel Management
Hello Natalia,I thank you for your rating of our property. I thank you for being our guest.
by A verified traveler
Posted 2 Dec 2024
Location location. Close to Riverwalk and Frost Bank Center.
Comment from Hotel Management
3 Dec 2024 by /sr, Hotel Management
Hello Margie,I thank you for your review of our property. I thank you for being our guest. Yes, we are centrally located to the Riverwalk and the Frost Bank Center. It is nice to hear you were happy with our location.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by /sr, Hotel Management
Hello Felipe,I thank you for your rating of our property. I thank you for being our guest.
by A verified traveler
Posted 1 Dec 2024
Nicely
Comment from Hotel Management
2 Dec 2024 by /sr, Hotel Management
Hello Rommel,I thank you for your review of our property. I thank you for being our guest. It is great to hear you had a nice experience at our property.
by A verified traveler
Posted 25 Nov 2024
The elevator needs to get updated or add an additional one. I was stuck for about 2 minutes. Good thing cell service works in elevator and I had contact with my family.
Comment from Hotel Management
25 Nov 2024 by /sr, Hotel Management
Hello Maribel G,I thank you for your review of our property. I thank you for being our guest. I am sorry to hear about the issue you incurred. I do thank you for bringing your concerns to our attention so they can be addressed with our team.
