Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Definitely recommend. Staff will text you and suggest places nearby tailored to what you're looking for
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Very clean and convenient to everything. Would stay again
by A verified traveler
Posted 22 Nov 2024
Excellent service
by A verified traveler
Posted 22 Nov 2024
Great service
by A verified traveler
Posted 20 Nov 2024
Parking was $40 a day! Our bathroom was dirty.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for staying at the Hilton Garden Inn San Antonio Downtown, Ronneshia, and for sharing your feedback. Had our team been made aware of your concern, we would have made every effort to resolve this issue or provide accommodations that better met your needs. You will find our parking rates comparable to similar lots in the area, but we regret if our charge took you by surprise. We hope to have a chance in the future to change your impression of us.
by A verified traveler
Posted 20 Nov 2024
Great location near Riverwalk. Friendly and attentive staff. Good breakfast buffet. A little older but rooms have been updated.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
We love hearing that you enjoyed your experience with us at the Hilton Garden Inn San Antonio Downtown, Sherri! Thank you for mentioning our fantastic setting, caring team, and delicious breakfast. Please visit us again soon!
by A verified traveler
Posted 18 Nov 2024
Great location
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
We're happy to hear that our convenient setting, just steps from the Alamo, San Antonio River Walk, restaurants, and shopping, enhanced your visit! Thank you for staying at the Hilton Garden Inn San Antonio Downtown. It would be our pleasure to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
LIKE EVERYTHING.
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
What a thrill to know that we surpassed your expectations, Armida! Thank you for including us in your adventures. We hope to welcome you back soon to the Hilton Garden Inn San Antonio Downtown!
by A verified traveler
Posted 16 Nov 2024
Nice and clean hotel. Friendly staff
Comment from Hotel Management
18 Nov 2024 by Hotelmgmt, Hotel Management
What a thrill to receive your perfect score, Chenye! Our team will appreciate your kind remarks. Please make plans to visit us again soon at the Hilton Garden Inn San Antonio Downtown!
