Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Lovely place with a view, rooms are spacious and well equipped, I had a nice rest in the Hill Country.
Comment from Hotel Management
7 Nov 2024 by Penny Herring, General Manager, Hotel Management
Sibylle, good morning.We are delighted you had a nice rest with us. Thank you for the wonderful score. The views are lovely overlooking the Medina Valley.We hope to see you again.
by A verified traveler
Posted 6 Nov 2024
The room was nice, but the bed was SO uncomfortable. Very hard, and the boards underneath were making loud creaking noises. Didn't get any sleep.
Comment from Hotel Management
6 Nov 2024 by Penny Herring, General Manager, Hotel Management
Paula, good afternoon.Thank you for staying with us recently and for letting us know of the creaking noises. We will definitely get the slates changed out.I appreciate you letting us know and my sincerest apologies to you.
by A verified traveler
Posted 28 Oct 2024
Very nice hotel.
Comment from Hotel Management
28 Oct 2024 by Penny Herring, General Manager, Hotel Management
Mark, good morning.Thank you for the wonderful score and review. We are delighted to hear that you had a nice stay. We hope to see you again.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Penny Herring, General Manager, Hotel Management
Kristy, good morning.Thank you for the wonderful score. We are delighted you enjoyed your stay with us.Hope to see you again soon.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Penny Herring, General Manager, Hotel Management
Regina, good morning.Thank you for your response and for sharing the great score. We hope to see you again soon.
by A verified traveler
Posted 16 Oct 2024
Very nice property missing a few details like no soap dish found a lg dead bug under bed!
But attractive suites & good pillows & bed!
Comment from Hotel Management
17 Oct 2024 by Penny Herring, General Manager, Hotel Management
Kay, good morning.Thank you for staying with us and for your comments. My apologies for the dead bug under the bed. Housekeeping should have removed it during the cleaning process.I'm glad you enjoyed the pillows and bed. We hope to see you again soon.
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Penny Herring, General Manager, Hotel Management
Martha,Thank you for staying with us and sharing your experience. We are delighted you enjoyed your stay and hope to see you again soon.
by A verified traveler
Posted 25 Sep 2024
Jenny the receptionist was amazing and made me feel really comfortable, really excited to came back soon for third time.
Comment from Hotel Management
25 Sep 2024 by Penny Herring, General Manager, Hotel Management
Wendy, good afternoon!Thank you so much for your kind words about Jennye. She will be delighted to know that you enjoyed your stay and her welcoming demeanor.Can't wait to see you again in the near future.
by A verified traveler
Posted 25 Sep 2024
Their pics online makes it seem like its out of the country and spacious. My patio view was the view of a nursing home.
Comment from Hotel Management
25 Sep 2024 by Penny Herring, General Manager, Hotel Management
Michelle, good morning.Thank you for your response. We do have some rooms with the valley view. Please request one on your next visit. We will try to accommodate your request.
by A verified traveler
Posted 31 Aug 2024
I had a wonderful one-night stay at Hillside Boutique Hotel. The Texas-sized room, private balcony with valley view, convenient parking, and beautiful wedding-like scenery made it a worthwhile experience.
Comment from Hotel Management
1 Sep 2024 by Penny Herring, General Manager, Hotel Management
Wim,Thank you for the wonderful review and score. We appreciate your business and hope to see you again soon.
