Ratings based on 654 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Great stay; clean and well kept. Very close to medical facilities for visiting families.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Patrick,We're pleased to hear you enjoyed your stay with us and found our location convenient for your needs. Your feedback is much appreciated for future guests looking for similar accommodations.
by A verified traveler
Posted 17 Nov 2024
Didn't even show up
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Kaleb, We regret to hear about your experience. Please donÔÇÖt hesitate to reach out to management to discuss your concerns further. Your feedback is valuable to us in our ongoing efforts to improve our services.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Rhonda,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
by A verified traveler from Houston
Posted 16 Nov 2024
It was clean and quiet
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello celia,We are pleased to hear that you found our hotel clean and quiet. Your comfort and satisfaction are our top priorities. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 11 Nov 2024
Place is clean 8/10 , nice staff
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello damir,We appreciate your feedback on the cleanliness and our staff service. We aim to provide a pleasant environment for all guests' stays. Should you have any further comments or concerns, feel free to reach out to our management team for assistance.
by A verified traveler
Posted 11 Nov 2024
Nice and clean.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Samantha,We're pleased to hear that you found our hotel nice and clean during your stay. Your feedback is valuable to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
by A verified traveler from San Antonio
Posted 6 Nov 2024
Nice
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Connie,We're glad you found our hotel nice during your stay. Your feedback is valuable to us. Should you have any further comments or concerns, please do not hesitate to reach out to our management team for assistance. Thank you for choosing to stay with us.
by A verified traveler
Posted 6 Nov 2024
Staff...
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello miguel,We appreciate you sharing your feedback with us as it helps us strive for excellence in our service standards. If you have any further concerns, please reach out to our management team for assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler from Laredo
Posted 5 Nov 2024
Very clean
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Maria,We appreciate your feedback on our cleanliness standards. Our team works hard to ensure a spotless environment for all guests to enjoy. Thank you for sharing your experience with us.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
