Ratings based on 1,145 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Loved location and cleanliness
They have a great storage place for personal vehicle if doing valet
by A verified traveler from Belmont
Posted 2 Nov 2024
Very nice hotel. Nice staff, check in was awesome! Great location for walking to Alamo and River Walk.
Comment from Hotel Management
3 Nov 2024 by O'Brian B.-Guest Relations Manager, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our location to be convenient and we hope to welcome you back soon.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by O'Brian B.-Guest Relations Manager, Hotel Management
We are grateful that you chose Embassy Suites Riverwalk and are sorry to hear that your stay was less than perfect. We apologize for any lapse of service and only hope to host you again when your travels bring you back to San Antonio
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
3 Nov 2024 by O'Brian B.-Guest Relations Manager, Hotel Management
Thank you for taking the time to share your experience with us and we look forward to you staying again in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
3 Nov 2024 by O'Brian B.-Guest Relations Manager, Hotel Management
Thank you for taking the time to share your experience with us and we look forward to you staying again in the future.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by O'Brian B.-Guest Relations Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 29 Oct 2024
We had a wonderful stay. The room was clean and very comfortable. Excellent maid service. The morning breakfast buffet was great!
Comment from Hotel Management
30 Oct 2024 by O'Brian B.-Guest Relations Manager, Hotel Management
We're glad to hear you had a great stay. Your positive feedback is greatly appreciated. We hope should your travels bring you back to San Antonio that you choose us again. Thanks for staying.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Alberto, Hotel Management
Dear Mirna,Thank you for your perfect rating! We’re thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated and motivates our team to continue providing outstanding service.We look forward to welcoming you back soon!
by A verified traveler from Irving
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Antoine M. -Front Office Manager, Hotel Management
Thank you for you review of your recent stay with us! We look forward to hosting you again!
by A verified traveler from Paducah
Posted 24 Oct 2024
Wonderful
Comment from Hotel Management
25 Oct 2024 by O'Brian B. -Guest Relations Manager, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our location to be convenient and we hope to welcome you back soon.
