Ratings based on 1,000 Verified Reviews

1.9 out of 5
1.8 Room cleanliness
2.5 Service & staff
2.2 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 14 Sep 2024
Staying there was like something out of a horror movie. We are quite used to low priced budget motels but nothing prepared us for the filth, disrepair, and BUGS. I went to dry my hands on a hand towel hanging on the wall, and there was a giant 2 inch roach on the wall behind it, scaring the crap out of me. We saw other giant roaches as well as many cockroaches, ants, spiders, various types of bugs. We were waiting for our property to close escrow and had paid for a block of time in advance and really couldn't afford to leave and pay again for a new motel but we were extremely close to just leaving anyway. One night as my husband was unloading a few groceries from the car into the room, a prostitute solicited him right in front of me. Needless to say that didn't end well. But that's the kind of slimy place it is. They don't wash the towels, BTW. The "white" towels were all various shades of yellow. Gross! The beds were lumpy and uncomfortable. We would have been better off sleeping in our car for free, it really was that disgusting. We stayed there in June 2022, over 2 years ago, and I'm still affected by it. Out of all the many budget motels we have stayed at over many states and over many years, this place was the absolute worst. Avoid at all costs! 0/10
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2024 on Hotels
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Horrible customer service
2 out of 5
by A verified traveler

Posted 10 Jun 2024
Bad
1 out of 5
by A verified traveler

Posted 9 Jun 2024
The drug-addicted-individul roaming the property did not inspire feelings of safety. The towel bar was falling off the wall. The mirror for the bathroom had been moved and mounted in the bedroom wall. The tub was scary. I want to believe the black stain was from the water - at least based on the stains in the toilet.
2 out of 5
by A verified traveler from Everett

This traveler left a rating score only Posted 2 Jun 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024 on Hotels
1 out of 5
by A verified traveler

Posted 26 May 2024
Absolutely disappointed with my recent experience at Hotel Despite having a confirmed reservation well in advance, upon arrival I was informed they had no room available for me. The staff offered a vague apology and a recommendation for another hotel miles away. This left me stranded and scrambling to find alternative accommodation at the last minute, which was incredibly stressful, especially since we all are need of a room due to extremely tired of all day visit of San Antonio sights and scenes.