Ratings based on 1,348 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from WELLS
Posted 20 Nov 2024
A beautiful hotel near the River Walk... Just far enough away to be quiet but close enough to all the restaurants, bars and entertainment that you can walk. Loved it!
Comment from Hotel Management
20 Nov 2024 by Karen, -Front Desk Manager, Hotel Management
Hi Roger,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kiley, Hotel Management
Thank you so much for the review! We hope you will stay with us again in the future!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kiley, Hotel Management
Thank you so much for the amazing review! We hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
Great place to stay
Comment from Hotel Management
18 Nov 2024 by Kiley, Hotel Management
Thank you so much for the amazing review! We hope to welcome you back in the future!
by A verified traveler
Posted 18 Nov 2024
All in all our stay was good. Our room had a welcome basket for our anniversary along with Happy Anniversary spelled out on the desk. Very nice to walk into. The only complaint I have is the top corner of one of the beds platform where your head is was dirty. You have to see it when you tuck the sheets in while making the bed. They made our beds twice while staying and neither times was it cleaned!
Comment from Hotel Management
18 Nov 2024 by Julia, Hotel Management
Thank you for taking the time to leave us feedback about your recent stay!
by A verified traveler
Posted 16 Nov 2024
Excellent
Comment from Hotel Management
16 Nov 2024 by Julia, Hotel Management
We are so happy you enjoyed your stay with us! I hope we have the opportunity to welcome you again in the future!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Karen, -Front Desk Manager, Hotel Management
Hi Kristin,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Karen, -Front Desk Manager, Hotel Management
Hi Micheal,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.
by A verified traveler
Posted 13 Nov 2024
The property is clean, convenient and in a great location to walk to restaurants and other entertainment.
Comment from Hotel Management
13 Nov 2024 by Kiley, Hotel Management
Thank you for the wonderful feedback! We're delighted that you found the property clean and convenient, and that the location made it easy to explore nearby restaurants and entertainment. We hope to welcome you back for another great stay soon!
by A verified traveler from cypress
Posted 13 Nov 2024
Very nice property love staying here.
Comment from Hotel Management
13 Nov 2024 by Kiley, Hotel Management
Thank you so much for the kind words! We're thrilled to hear you enjoy staying with us and that you love the property. We look forward to welcoming you back for many more great stays!
