Ratings based on 866 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2020
Had to call police as housekeeping stole jewelry. Police even recognized her as a repeat offender but hotel refused to do anything about it. Jewelry was not recovered and no apology or compensation given.
by A verified traveler
Posted 5 Oct 2020
Had to call police as housekeeping stole jewelry. Police even recognized her as a repeat offender but hotel refused to do anything about it. Jewelry was not recovered and no apology or compensation given.
by A verified traveler from San Angelo Texas
Posted 22 Jul 2020
Clean ,friendly, helpful staff. They are now part of Best Western
by A verified traveler from washington
Posted 21 Jul 2020
They are super helpful! even when i thought they had closed since they were changing into a best western,,,the lady at the front was the best. helped make everything awesome!
by A verified traveler from Carrizo Springs
Posted 22 Jun 2020 on Travelocity
All the staff were friendly and very considerate.
by A verified traveler
Posted 15 Jun 2020
Staff was very friendly. Bed was comfortable. Room had plumbing issues And electricity went out for about 5 hours.
by A verified traveler
Posted 14 Jun 2020 on Hotels
by A verified traveler from Carrollton, TX
Posted 11 Jun 2020
nice & friendly staff, clean room, quiet atmosphere
by A verified traveler from San Angelo,TX
Posted 10 Jun 2020
Plenty of towels were provided the lady who checked me in was nice I asked to borrow the disinfectant to spray my room and she finally let me which made me comfortable, but the night audit lady pretty much accused me and my guest of stealing a soda and the Next morning wouldn’t let me take them their breakfast bags which once again acting like I was trying to steal extra food as if it wasn’t enough food to go around and she knew it was 4 people in my room, having pride in your work place is one thing but she made it kind of personal... but either way I’m grateful for the meal I did receive, and thanks
by A verified traveler
Dirty towels that they didnt get from someone else
Posted 7 Jun 2020 on HotelsEverything was pretty good but when I went to the shower there was still dirty towels that they didnt pick up
