Ratings based on 52 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
The staff, expecially the restaurant staff, were so good to us. The buffet meals were abundant and excellent. My wife and I were there for New Year 2025 celebration and were blown away by the dinner that was presented. The wait staff and cooks worked until 3am and were back in the restaurant to present breakfast at 6:30am.
by A verified traveler
Posted 24 Aug 2024
Good ocean view, nice pool, not too bad gym, nice staff with nice attitude.
Property owners need to invest in the property structure if planned to withstand for coming years.
As an all inclusive resort drinks are served cheap buffet offers variety but not best quality.The view from the waterfront of the hotel compensates for whatever not so good staff.
We have to consider the resort is not located in Ibiza, is located in a kind of rural island in the Colombian Caribbean do not to be do picky.
Comment from Hotel Management
27 Aug 2024 by servicio al huesped, Hotel Management
Prezado Sr. Miguel,Obrigado por compartilhar seus comentários. Estamos felizes que você tenha gostado da vista para o mar, da piscina e da nossa simpática equipe. Agradecemos suas sugestões para melhorar a infraestrutura. Tenha certeza de que levaremos seu feedback em consideração para melhorias futuras. Nós nos esforçamos para proporcionar uma ótima experiência a todos os nossos hóspedes. Esperamos que você considere ficar conosco novamente no futuro. Saudações.STEWART DRAKE PUELLOChefe da Recepção do Hotel Maryland.
by A verified traveler
Posted 28 Jul 2024
This hotel is in the coast, I know is hard to kept clean and dry. In the restroom the water pressure in shower was very low. The AC was making loud noises.
Comment from Hotel Management
30 Jul 2024 by servicio al huesped, Hotel Management
Dear Ms. Ruth, We thank you for writing this comment. It is very important for us to read how our guests lived their vacations and what their experiences were. We have taken note of your comment, and we will be advancing the solutions with our maintenance manager and housekeeper, in order to continually improve our customers' experience.Say yes, to continue living an experience in our hotel, so that you can see that we are working to improve for you and make your vacation the best experience.Greetings.STEWART DRAKE PUELLO.Head of Reception Hotel Maryland.
by A verified traveler
Posted 17 Jul 2024
by A verified traveler from Bayamon
Posted 11 Jun 2024
everything was perfect, the beach, the food and the staff
Comment from Hotel Management
12 Jun 2024 by ., Hotel Management
Dear.We thank you for writing this comment. It is very important for us to read how our guests lived their vacations and what their experiences were. We are glad to know that you enjoyed the beach, the food and the attention of the staff. Your kind words will be shared with the team.We hope to see you very soon to host your vacation in the next opportunity.Greetings,Stewart Drake PuelloHead of reception and customer service.
by A verified traveler
Posted 7 Jan 2024
Property was nice but the food wasn’t good at all.
Comment from Hotel Management
1 Feb 2024 by servicio al huesped, Hotel Management
Dear Mrs. Elizabeth,Receive a warm greeting from the Maryland hotel, we appreciate you taking the time to convey the experience during your stay. We are sorry that your experience has not been satisfactory in terms of food, we appreciate your suggestions that help us grow, we are taking corrective actions with our Cheff and Head of A&B, in order to continuously improve the experience of our guests.We hope to see you soon enjoying our destinations and thus improve your experience. It will always be a pleasure to be able to serve you.Cordially.Stewart Drake Puello.Head of reception and customer service.
by A verified traveler
Posted 2 Jan 2023 on Hotels
It was expensive and not worth the price. The wines were so bad it was undrinkable.
by A verified traveler
Posted 16 Dec 2021 on Hotels
Very friendly staff, excellent variety of food, safe and convenient, will definitely stay again…..
Comment from Hotel Management
16 Dec 2021 by Lupe Jay, Hotel Management
Dear Mr. Maurice
We appreciate you took the time to write this comment. For us it´s very important to know the experiences of our guests, at Decameron we care about your well-being, as well as the proper functioning of all our services. We are pleased to know you enjoyed our food and the attention of the staff; we will extend them your congratulations.
We thank you for choosing us for your stay and we look forward to having you all again in our property.
Cordially,
Lupe Jay
General Manager
by A verified traveler from Greenville SC
Posted 1 Aug 2019
I had no problem due to this facility or staff at Decameron Maryland my problem is with Expedia.com that changed my reservation that I had made for Decameron Mar Azul from April 16-2019 and it was no possible to resolve this situation upon my arrival in San Andrés because de poor internet service at hotel and a poor customer service at Expedia.com
I feel scammed!
Recommended
for Everyoneby Luis from Colombia
Maryland in San Andres
Posted 19 Jun 2012
Location: Very bad
Hotel does not have direct beach, near close to the airport. Air conditioner was broke. They had to move us to another hotel.
