Ratings based on 41 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Bedbugs...Bedbugs.... Bedbugs... Bedbugs... Did I mention that this place has bedbugs?
I understand that accommodation gets bedbugs, but my friend was bitten quite badly by them when she stayed there.
However, they refused to help my friend. I e-mailed them and my friend spoke to them about about helping my friend with some medication and they REFUSED, despite it being a legal obligation to provide assistance in these circumstances.
My friend had to go to another hostel and cancel their remaining nights without a refund.
If they had simply paid for medication for my friend and refunded her for her remaining nights, I wouldn't have had a problem.
However, if they don't want to provide any medication for my friend, which is a basic legal requirement, then you should avoid this place. Could you trust them to help you if you had something more serious? Probably not.
Comment from Hotel Management
28 Nov 2024 by J, Hotel Management
Hi Robert! We apologize for what happened and we closed down the room immediately to handle the situation. We DID actually give her ointment everyday and we also upgraded her free of charge. She also did not cancel her booking and still stayed with us for the rest of her booking. If she had asked for a refund immediately, we would have given it. However, she did not inform us about a refund. A different person called but she did not personally ask us and we were only informed once the booking was already used up.
by A verified traveler from Allen
Posted 19 Sep 2024
My partner stayed here for 2 weeks while waiting for me to arrive. Her stay was safe and comfortable in the women-only section. The included breakfast consisted of scrambled eggs, toast, apple slices, and coffee. Her major complaint was with a self-centered roommate who insisted on silence while she slept all day. For an air-conditioned, safe facility with a women-only section, this is a very good place to stay.
Comment from Hotel Management
29 Oct 2024 by J, Hotel Management
Thank you so much for staying with us!
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
29 Oct 2024 by J, Hotel Management
Thank you sir for staying with us. We love having you here!
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 1 Sep 2024
by A verified traveler
Posted 30 Jul 2024
by A verified traveler
Posted 5 Jul 2024
Good service and safety
Comment from Hotel Management
14 Jul 2024 by J, Hotel Management
Thank you Manuel! Hope to see you again soon!
by A verified traveler
BEST HOSTEL IN MANILA (and maybe anywhere)
Posted 16 Feb 2024 on HotelsBest hostel ever. I never leave reviews, but I LOVE this spot maybe more than any place that I've ever stayed. I've never stayed so long somewhere. I and other guests have taken side trips and return here. I haven't even left Manila because I like this hostel so much
1) The staff is AMAZING. I feel like some of them are almost cousins by the laughs and inside jokes that I and other guests share with them
2) We have a ridiculous 6-7 PM rooftop FREE UNLIMITED OPEN BAR. You can have a million drinks if you want (one at a time). This is why many of us don't even leave the building to party anywhere else. During my two weeks in Manila, I only left to party elsewhere ONE TIME and that was for the Super Bowl
3) Free breakfast on top that
4) The beds are comfortable. Most, if not all, of the dorms have bathroom ensuite.
5) All rooms have air conditioning
6) Free bottled water and occasional snacks
7) Delicious and cheap food at the rooftop restaurant
8) Strict armed doormen with surveillance cameras at the building entrance (this is somewhat normal in Philippines)
9) Impeccably clean: every day the staff works so hard to leave everything spotless
10) Common room with big screen TV
11) Games of all kind all over the property
12) Organized fun: music blares on the rooftop bar, but it ends at 1:30 AM and can barely be heard from the room. Right now, my bunkmates are peacefully snoring, and I have slept all day without being able to hear anything.
Congratulations and thanks so much!
Comment from Hotel Management
20 Feb 2024 by J, Hotel Management
Thank you so much Jose! It's been great having you stay with us! :)
by A verified traveler
The good thing in manila
Posted 18 Nov 2023 on HotelsVery social hostel. Really good place to settle down once you land
Comment from Hotel Management
19 Nov 2023 by J, Hotel Management
Thank you Aravind!
by A verified traveler
Posted 4 Nov 2023
Hopefully there’s convenient stores near
Comment from Hotel Management
5 Nov 2023 by J, Hotel Management
Thank you for staying with us V! There are a few convenient stores nearby! :)
