Ratings based on 386 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler from Stockwell
Posted 11 Oct 2024
It isn’t a 4 star hotel, the rooms are tiny and basic, no baths, the sink was stained, no water fountains on the floors, vending machine didn’t work, hole in the ceiling in the hallway of block 4, food basic and bland after the 3rd day knew what to expect each day. The staff were polite, friendly and welcoming, rooms were cleaned every day and the cleaners were always polite and helpful, but I will not be returning. The rooms need to be updated.
Comment from Hotel Management
14 Oct 2024 by ABORA INTERCLUB, Hotel Management
Dear Guest,I would like to thank you for taking the time to give us your feedback on your recent stay at our hotel Abora Interclub Atlantic. I deeply regret that your experience did not meet your expectations and that you found aspects that were not up to your expectations.I want you to know that your feedback is of utmost importance to us, as it helps us to identify areas of improvement and work on them in order to provide our guests with the best possible experience. We will take your comments into consideration and will strive to implement the necessary measures to prevent situations like the ones mentioned above from happening again in the future.We look forward to the opportunity to welcome you back to our hotel and to demonstrate that we are committed to providing quality service and a memorable stay to each of our guests.Thank you again for your comments and we remain at your disposal for any additional questions or suggestions you may wish to share with us.Yours sincerely,Guest Relations
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by ABORA INTERCLUB, Hotel Management
Estimado Alexander,En nombre de todo el equipo de Abora Interclub Atlantic by Lopesan Hotels, nos gustaría agradecerle sinceramente por tomarse el tiempo de dejar un comentario tan positivo sobre su reciente estancia en nuestro hotel.Nos complace enormemente saber que su experiencia con nosotros fue satisfactoria y que pudimos cumplir con sus expectativas. En Abora Interclub Atlantic nos esforzamos constantemente por brindar a nuestros huéspedes un servicio excepcional, instalaciones de calidad y una experiencia inolvidable.Valoramos enormemente sus palabras y nos comprometemos a seguir mejorando para superar sus expectativas en futuras visitas.Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano y poder ofrecerle otra estancia memorable en nuestro hotel.Gracias de nuevo por su amable reseña y por elegir Abora Interclub Atlantic by Lopesan Hotels como su destino de vacaciones.Atentamente,RRPP
by A verified traveler
Posted 8 Jul 2024
Good food and nice staff. A spacious and clean room. A good launch pad from which to explore the island.
Comment from Hotel Management
11 Jul 2024 by ABORA INTERCLUB, Hotel Management
Dear Marc,On behalf of the entire team at Abora Interclub Atlantic by Lopesan Hotels, we would like to sincerely thank you for taking the time to leave such a positive review of your recent stay at our hotel.We are very pleased to know that your experience with us was satisfactory and that we were able to meet your expectations. At Abora Interclub Atlantic we constantly strive to provide our guests with exceptional service, quality facilities and an unforgettable experience.We are glad to hear that you enjoyed our facilities and services, as well as the attention of our team. We greatly appreciate your feedback and are committed to continue to improve and exceed your expectations on future visits.We hope to have the pleasure of welcoming you back in the near future and to offer you another memorable stay at our hotel.Thank you again for your kind review and for choosing Abora Interclub Atlantic by Lopesan Hotels as your holiday destination.Yours sincerely,Guest Relations
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
25 May 2024 by ABORA INTERCLUB, Hotel Management
Estimado huésped,En nombre de todo el equipo de Abora Interclub Atlantic by Lopesan Hotels, nos gustaría agradecerle sinceramente por tomarse el tiempo de dejar un comentario tan positivo sobre su reciente estancia en nuestro hotel.Nos complace enormemente saber que su experiencia con nosotros fue satisfactoria y que pudimos cumplir con sus expectativas. En Abora Interclub Atlantic nos esforzamos constantemente por brindar a nuestros huéspedes un servicio excepcional, instalaciones de calidad y una experiencia inolvidable.Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano y poder ofrecerle otra estancia memorable en nuestro hotel.Gracias de nuevo por su amable reseña y por elegir Abora Interclub Atlantic by Lopesan Hotels como su destino de vacaciones.Atentamente,RRPP
by A verified traveler
Posted 11 May 2024
Was very loud, details on any activities where hard to find
Comment from Hotel Management
13 May 2024 by ABORA INTERCLUB, Hotel Management
Dear Cameron,On behalf of the entire team at Abora Interclub Atlantic by Lopesan Hotels, we would like to sincerely thank you for taking the time to leave a review of your recent stay at our hotel.At Abora Interclub Atlantic we constantly strive to provide our guests with exceptional service, quality facilities and an unforgettable experience. This is why we greatly value your words and are committed to continue improving to exceed your expectations on future visits.All the details of all the activities can be found on the hotel's webapp, which you can obtain with the QR code on the information paper we give you on your arrival at the hotel. You can also ask at reception and they will inform you.We hope to have the pleasure to welcome you back in the near future.Thank you again for your review and for choosing Abora Interclub Atlantic by Lopesan Hotels as your holiday destination.Yours sincerely,Guest Relations
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
25 May 2024 by ABORA INTERCLUB, Hotel Management
Estimado Josias,En nombre de todo el equipo de Abora Interclub Atlantic by Lopesan Hotels, nos gustaría agradecerle sinceramente por tomarse el tiempo de dejar un comentario tan positivo sobre su reciente estancia en nuestro hotel.Nos complace enormemente saber que su experiencia con nosotros fue satisfactoria y que pudimos cumplir con sus expectativas. En Abora Interclub Atlantic nos esforzamos constantemente por brindar a nuestros huéspedes un servicio excepcional, instalaciones de calidad y una experiencia inolvidable.Nos alegra saber que disfrutó de nuestras instalaciones y servicios, así como de la atención de nuestro equipo. Valoramos enormemente sus palabras y nos comprometemos a seguir mejorando para superar sus expectativas en futuras visitas.Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano y poder ofrecerle otra estancia memorable en nuestro hotel.Gracias de nuevo por su amable reseña y por elegir Abora Interclub Atlantic by Lopesan Hotels como su destino de vacaciones.Atentamente,RRPP
by A verified traveler
Posted 8 May 2024 on Hotels
Comment from Hotel Management
25 May 2024 by ABORA INTERCLUB, Hotel Management
Estimado Josias,En nombre de todo el equipo de Abora Interclub Atlantic by Lopesan Hotels, nos gustaría agradecerle sinceramente por tomarse el tiempo de dejar un comentario tan positivo sobre su reciente estancia en nuestro hotel.Nos complace enormemente saber que su experiencia con nosotros fue satisfactoria y que pudimos cumplir con sus expectativas. En Abora Interclub Atlantic nos esforzamos constantemente por brindar a nuestros huéspedes un servicio excepcional, instalaciones de calidad y una experiencia inolvidable.Nos alegra saber que disfrutó de nuestras instalaciones y servicios, así como de la atención de nuestro equipo. Valoramos enormemente sus palabras y nos comprometemos a seguir mejorando para superar sus expectativas en futuras visitas.Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano y poder ofrecerle otra estancia memorable en nuestro hotel.Gracias de nuevo por su amable reseña y por elegir Abora Interclub Atlantic by Lopesan Hotels como su destino de vacaciones.Atentamente,RRPP
by A verified traveler
Posted 21 Apr 2024
Food was cold, chips for breakfast!! Odd. Very repetitive, Mexican night seemed to consist of Tortilla Chips. Not a huge choice. Paint peeling off walls in room, pretty dated. Left the entertainment as it was not family friendly which the complex claims to be.
Comment from Hotel Management
22 Apr 2024 by ABORA INTERCLUB, Hotel Management
Dear William,I would like to thank you for taking the time to give us your feedback on your recent stay at our hotel Abora Interclub Atlantic. I am deeply sorry that your experience did not meet your expectations and that you found aspects that were not up to your expectations.I want you to know that your feedback is of utmost importance to us, as it helps us to identify areas of improvement and work on them in order to provide our guests with the best possible experience. We will take your comments into consideration and will strive to implement the necessary measures to prevent situations like the ones mentioned above from happening again in the future.We look forward to the opportunity to welcome you back to our hotel and to demonstrate that we are committed to providing quality service and a memorable stay to each of our guests.Thank you again for your comments and we remain at your disposal for any additional questions or suggestions you may wish to share with us.Yours sincerely,Guest Relations
by A verified traveler
Posted 10 Apr 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by ABORA INTERCLUB, Hotel Management
Estimado Mike,En nombre de todo el equipo de Abora Interclub Atlantic by Lopesan Hotels, nos gustaría agradecerle sinceramente por tomarse el tiempo de dejar un comentario sobre su reciente estancia en nuestro hotel.En Abora Interclub Atlantic nos esforzamos constantemente por brindar a nuestros huéspedes un servicio excepcional, instalaciones de calidad y una experiencia inolvidable. Es por esto que valoramos enormemente sus palabras y nos comprometemos a seguir mejorando para superar sus expectativas en futuras visitas.Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano.Gracias de nuevo por su reseña y por elegir Abora Interclub Atlantic by Lopesan Hotels como su destino de vacaciones.Atentamente,RRPP
