Ratings based on 64 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
10 Dec 2024 by GM, Hotel Management
Thank you for your glowing review of Casa Docia Hotel. We are delighted to hear that you enjoyed your stay and appreciated our rooms and attentive staff. Your positive feedback is a great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable experience soon.Warm regards,Gerson MatosGeneral ManagerCasa Docia Hotel
by A verified traveler
Posted 20 Oct 2024
Great value for money in a highly convenient location in Samaná. Friendly treatment from staff.
Comment from Hotel Management
10 Dec 2024 by GM, Hotel Management
Thank you for your glowing review of Casa Docia Hotel. We are delighted to hear that you enjoyed your stay and appreciated our rooms and attentive staff. Your positive feedback is a great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable experience soon.Warm regards,Gerson MatosGeneral ManagerCasa Docia Hotel
by A verified traveler
Posted 12 Sep 2024
Quite place and not overcrowded.
by A verified traveler from bronx
Posted 20 Jul 2024
This property needs to be updated. The bed and furniture look old, and the floor tiles were coming off. I did like the pool area and the front porch. The area is safe and walkable. The staff was somewhat helpful and polite. I would stay here again, if I am traveling on a budget.
Comment from Hotel Management
14 Aug 2024 by GM, Hotel Management
¡Muchas gracias por tus amables palabras! Nos alegra saber que disfrutaste de tu estancia. ¡Esperamos darte la bienvenida de nuevo pronto!
by A verified traveler
Posted 30 May 2024
Shower waterflow is very light.But, overall it was good stay.
by A verified traveler from Park City
Posted 25 Apr 2024
Excellent !!!
by A verified traveler from Park City
Posted 24 Apr 2024
Amazing location management is very professional !
Comment from Hotel Management
24 Apr 2024 by Erick D, Hotel Management
Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your experience at Casa Docia Hotel. We strive to provide exceptional service in a stunning location, and we're thrilled that our efforts made your stay memorable. We look forward to welcoming you back again soon!Management
by A verified traveler from Park City
Posted 21 Apr 2024
Beautiful place beautiful people
Comment from Hotel Management
21 Apr 2024 by Erick D, Hotel Management
Querido huésped:¡Nos encanta escuchar eso! En Casa Docia Hotel nos esforzamos por brindar un entorno hermoso y un servicio excepcional. Agradecemos mucho tus amables palabras y esperamos verte de nuevo pronto.Veo que regresa mañana, que bien!¡Gracias por elegirnos!
by A verified traveler
Posted 26 Mar 2024
La habitación por la que pagué extra para que fueran 2 camas grandes, no estaba disponble por una aire dañado, así que terminamos usando una habitación con una cama queen y 1 pequeña
Comment from Hotel Management
26 Mar 2024 by Erick D, Hotel Management
Lamentamos mucho los inconvenientes que experimentaste durante tu estancia. Apreciamos tus comentarios y tomaremos medidas para asegurarnos de que situaciones como esta no vuelvan a ocurrir en el futuro. Esperamos tener la oportunidad de recibirte nuevamente y brindarte la experiencia excepcional que te mereces. ¡Gracias por tu comprensión!
by A verified traveler
Posted 12 Feb 2024
bed bags all over the beds tried 2 rooms.
when asked for refund they refuse to get me the money back.
the hotel smell like mold.
don't get close to this hotel!!!
Comment from Hotel Management
17 Feb 2024 by Erick D, Hotel Management
Dear Sir:Thank you for sharing your concerns. We investigated the reported pest issue thoroughly, and our records indicate no such problems in our almost 40 years of operation. Our reception staff promptly offered alternative rooms when made aware of your discomfort.Regarding the mold smell, we follow strict cleaning and sanitization procedures. Your room was cleaned and approved for occupancy. We acknowledge your perception and apologize for any inconvenience.Please note, our reservation policy clearly states a no-refund policy after room utilization. We appreciate your understanding and hope to address any future concerns more effectively.Best regards,Management
