Ratings based on 426 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Great location, parking is a very long walk away, lobby and common areas very dated. Room small but nice.
by A verified traveler
Posted 4 Dec 2024
The hotel is in a perfect location along the river and directly across from the main entrance to the old city. Everything is walkable from the hotel. The rooftop bar/restaurant is very nice.
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 31 Oct 2024
One of the most pleasant hotel experiences I've had in a while. There's two parking spots directly in front of the hotel to park while checking in. The host gave us clear direction for where to park after checking in, and he was so funny and so kind. We really enjoyed our check in conversation he was a joy to meet. The room was very clean and the view over the river was beautiful. The restaurant and roof top bar is the best place to enjoy a drink or meal. Highly recommend!
Comment from Hotel Management
1 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Jason,Thank you very much for your trust and for sharing this wonderful review. It truly makes us happy to read such kind words. We would be delighted to welcome you back to Hotel Stein again soon!Warm regards,Your Hotel Stein Team
by A verified traveler
Posted 25 Oct 2024
Great hotel with friendly staff in a wonderful location. We really enjoyed our stay.
Comment from Hotel Management
1 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Gary,Thank you so much for sharing your feedback. We’re delighted to know you enjoyed your stay with us! It was our pleasure to host you, and we look forward to welcoming you back to Hotel Stein.Warm regards,Hotel Stein Team
by A verified traveler
Posted 21 Oct 2024
The Hotel Stein exceeded my expectations. Great location, beautiful room and large bathroom, and an incredible staff! The rooftop restaurant and bar are excellent with an incredible view and a super attentive staff. Harry, Julian, Sam and all the others helped make my four-night stay extra special. I felt like I was parting with friends when I left.
Comment from Hotel Management
1 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Steven,Thank you for sharing such a wonderful review! We’re delighted to know that we exceeded your expectations and that you enjoyed our location, rooms, and rooftop restaurant. Our team truly appreciates your kind words, and we’re so glad we could make your stay special. We look forward to welcoming you back to Hotel Stein soon!Warm regards,Hotel Stein Team
by A verified traveler
Posted 4 Oct 2024 on Hotels
by A verified traveler
Posted 26 Sep 2024 on Hotels
by A verified traveler
Posted 24 Sep 2024
Great location in the heart of Salzburg. Great rooftop bar for a drink and views. Room was nice. Spacious, pretty view. Little noise, but nothing to keep you up.
Comment from Hotel Management
1 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Matthew,Thank you for your wonderful review! We're thrilled to hear you enjoyed our great location and the rooftop bar with its stunning views. It’s great to know you found your room spacious and pleasant. We appreciate your understanding regarding the noise and are glad it didn’t affect your stay.We hope to welcome you back to Hotel Stein soon!Warm regards,Hotel Stein Team
by A verified traveler
Posted 17 Sep 2024 on Orbitz
No options for beds. Service in the breakfast área very bad
Comment from Hotel Management
1 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Javier,Thank you for sharing your feedback with us. I’m sorry to hear that you experienced issues with the bed options and that the service in the breakfast area did not meet your expectations. Your comments are important to us, and we will address these concerns to improve our guests' experiences.We appreciate your input and hope to have the opportunity to welcome you back to Hotel Stein in the future.Warm regards,Hotel Stein Team
